Operations Supervisor- Electronic Security

Operations Supervisor- Electronic SecurityThe primary responsibility of this position is to supervise the installation and service departments of the branch. This includes mentoring and empowering employees so as to complete tasks in a highly efficient manner as well as working with customers to ensure the work completed exceeds their expectations.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Why Per Mar Security?Per Mar has established itself as a security industry leader, providing the most advanced and comprehensive security solutions to customers in the Midwest for over 65 years. We strive to maintain a customer-centric focus, while experiencing sustainable growth and continually evolving our products to leverage technology to offer the best protection for our customers. This commitment drives us to attract, develop and invest in our employees to enable them to provide superior customer service.In this role, we offer you the opportunity to:Nurture and develop a high-performing teamShape the future of our organization through mentorship and leadershipEnjoy competitive compensation, including a company vehicle, laptop, and cell phoneBenefit from generous PTO, 401K with match, and comprehensive insurance coverageInfluence growth and change in a dynamic, fast-paced environmentAs a People-Centric Operations Leader, you will:Cultivate a culture of continuous learning and improvementEmpower your team to excel in system design, installation, inventory, and serviceFoster collaboration between Operations and all other teams, including Sales, Customer Service, and the Monitoring CenterDevelop and implement strategies to enhance employee skills and customer satisfactionGuide the enforcement of operations policies and proceduresInspire and motivate staff through effective hiring, training, and evaluation processesSpearhead initiatives to improve branch operations and customer supportMentor technicians in security technology and monitoring center operationsChampion false alarm reduction efforts and service efficiency improvementsYour role in developing people includes:Creating personalized growth plans for team membersProviding regular training opportunities to meet client and company needsIdentifying and nurturing potential leaders within your teamFostering a supportive environment that encourages innovation and problem-solvingConducting performance evaluations that focus on individual and team developmentTo excel in this role, you'll need:A passion for developing others and a track record of successful team leadership3-5 years of experience as a lead technician, manager, or supervisor in the Electronic Security IndustrySolid knowledge of installation, design, and repair of Electronic Security SystemsHigh School Diploma or GED (Technical training or related degree preferred)Ability to obtain required industry licensures/certificationsWillingness to pursue NICET II certification within a specified timeframeValid driver's license Strong mathematical skills and knowledge of fire and electrical codesExcellent communication and interpersonal skillsFlexibility for occasional overnight travelJoin us in shaping the future of security through people development and technological excellence!#PMTECWork with the best! Per Mar Security, an industry leader in providing integrated security solutions, is seeking hardworking motivated people. Established in 1953, Per Mar Security Services is the largest, family-owned, full-service security company in the Midwest with more than 2,600 team members, operating in 25 branch locations. The company provides full-service security solutions for homes and businesses including security officer services, smart home automation, burglar and fire alarms, access control, security cameras, alarm monitoring, investigative services and background checks.

Created: 2025-06-30