Case Coordinator

MENTOR Adult Day Health, a member of the Sevita family, provides day programs for elders with complex medical or rehabilitative needs. This allows seniors to obtain quality healthcare while remaining active and involved in the community and continuing to live in their own homes. Our programs are staffed with qualified, experienced licensed nurses and caregivers who are trained to provide individual assistance to each person we serve. Bilingual (Mandarin)Case Coordinator– Adult Day Health Location: Aging Well Adult Day Care Address: 420 Maple Street #25 Marlborough MA 01752  * Wage $23-25/hr depending on experience * Monday - Friday Schedule * Day Shift / Full time 40 Hours * No Weekends, No Evening, No On-Call * Dayforce Wallet - Work today, get paid tomorrow * Full Benefit Package for FT employees * Bonus Opportunities Program Services Case Coordinator- Bilingual in Mandarin required. Do you enjoy working in a Adult Day Health Care setting and have a flair for keeping people and processes organized? Do you want a job where you can actively make a difference in people’s lives? As Case Coordinator, you will be responsible for providing organizational assistance and program support, including admissions procedures, direct participant care, and coordination of internal and external services. Develop individual programs and assure that the program meets the participant’s needs, optimizing the participant’s potential to be integrated into the community; ensure the provision of appropriate services to designated program participants  Assist designated program participants, as needed, to understand the overall goals and processes being implemented in the programs  Act as a liaison for families and provide them with information and resources as requested  Organize and chair program participant conferences  Review the designated program participant's reports (evaluation, progress, and discharge) for consistency and coordination of goals; ensure the appropriate documentation/recordkeeping of designated program participants  Responsible for development, coordination, implementation, and follow-up of discharge planning as directed  Assist in internal communication to team members regarding case-specific issues  Attend required meetings, including clinical team meetings and regularly scheduled supervision meetings  Review monthly bills for designated program participants after receipt from accounting staff; identify any discrepancies to accounting staff  Coordinate utilization with the Case Manager relative to program participant’s incentive account  Organize and facilitate internal medical appointments as requested by management, overseeing timely completion of annual medical appointments  Ensure the appropriate documentation (including summaries and tracking information) of designated program participants for internal medical appointments and distribute as required  Direct, develop, coordinate, implement, and follow up on healthcare planning as directed by the Program Director/Manager; ensure appropriate medical follow-up for designated program participants  Communicate with community resources and persons outside of the program to assure quality program participant healthcare for all assigned program participants  Assist in training new staff involved with overseeing medical care as requested  Qualifications: Bachelor's Degree in Social Service-related field required  Two years of direct or indirect support services to persons with disabilities in a medical and/or rehabilitation setting  Strong attention to detail, organizational skills, and the ability to multi-task to meet deadlines  Effective communication skills to manage relationships  Self-motivated and collaborative; a team player  A reliable, responsible attitude and a compassionate approach  Commitment to the company’s mission and values  Why Join Us? Full compensation/benefits package for full-time employees. 401(k) with company match  Paid time off and holiday pay Complex work adding value to the organization’s mission alongside a great team of coworkers  Enjoy job security with nationwide career development and advancement opportunities  We have meaningful work for you – come join our team – Apply Today!   Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face. We’ve made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve.As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law. 

Created: 2025-07-01