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Security Services Account Executive

Johnson Controls - South Bend, IN

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Job Description

Build your best future with the Johnson Controls team  As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.  Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!  What we offerCompetitive salary  Paid vacation/holidays/sick time - 15 days of vacation first yearComprehensive benefits package including 401K, medical, dental, and vision care - Available day oneExtensive product and on the job/cross training opportunities with outstanding resourcesEncouraging and collaborative team environmentDedication to safety through our Zero Harm policyCheck us out:  you will do    Reporting within the Johnson Controls security business, directly to a Security Sales Manager, this role’s main focus is to secure Planned Service Agreements with new and existing customers. This role serves as the subject matter authority for video services and digital services, including proactive health, and more.   The job responsibility for this position is two-fold. One, to reactivate, add-on, make minor modifications to out-of-service locations. Resales represent a critical need for JCI. Not only do Resales help us recapture valuable recurring revenue, but they also bring us new JCI customers that are a great source for selling additional services. Two, to sell our complete services portfolio to new and existing customers. Our goal is to drive impactful activities, results, and improve attach rates. Primary responsibility will be to work daily with district sales leaders (CSMs) in managing the stated metrics (both leading and lagging indicators), applying all available dashboards and tools.    How you will do it   There are many ways to efficiently influence a territory and energetically handle the out-of-service locations. Each territory has numerous JCI resale/service opportunities. Finding opportunities:   Opportunity data, from sources such as Salesforce, ADMIN, 55 Day list, Power BI RIF List   Field and phone blitzes   Networking with Centers of Influence, like property managers   Face-to-face marketing in a given area   Follow the SPIN Selling Sales Call Process, assuring the customer understands our value proposition   Sell services and upsell products within the assigned territory to existing customers, new customers, as well as customers who have a previously discontinued JCI system, while maintaining assigned sales and service quota and following established guidelines   Target and grow existing customers with low service penetration e.g.   With one service   With no service attached   Market and introduce JCI digital services to existing customers and new prospects   Use approved marketing materials to present sales presentation and proposal to prospects, identifying the benefits and advantages of our products and services over those of the competition   Target non JCI customers to add services or take over existing service contracts   Identify prospects by using creative lead-generating techniques, including data mining, using the Power BI RIF Database   Add-on, amend, convert existing customer systems to meet the customers’ expectations   Adhere to current JCI policies, procedures, products, programs and services   Follow up with prospects   Prepare final contract for signature   Process work order and complete all paperwork in accordance with approved and standardized procedures   Post-installation follow-up by contacting customers, ensuring commitments were met   Maintain customer retention  What we look for     Required    High school degree or equivalent.Excellent oral, written and presentation skills with the ability to present to senior level executives within the customer and Johnson Controls Security organizations    Ability to work a full-time schedule    Available for local travel    Preferred     College degree preferred.     Minimum of 2 years’ experience as a successful commercial sales representative in the security, IT or other technology sales industry, demonstrated by the consistent ability to meet and exceed quota.     #LI - AD2#LI - DS1#SalesHiring

Created: 2025-07-16

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