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New Business Coordinator

Ameritas - Springfield, IL

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Job Description

This position will provide administrative support for the business line by indexing additional documents and inputting various transactions to accurately submit applications into the administration systems for all policy/plan types, and ordering additional requirements as required. The incumbent is responsible for providing service and communicating to policyholders, associates in field offices, agents/brokers, strategic alliances, and other partners.   Position Location: This is a hybrid role working partially in-office and partially from home.    What you do: Responds to internal/external communications to research inquiries and problems and provides a response through written and oral communication. Exhibits a willingness to learn new information about the systems used for the job including the ability to effectively use the software programs required for completing the workload assigned. Has basic product knowledge and is able to work independently. Demonstrates prioritization and organizational skills by appropriately managing multiple tasks within established time service standards. Reviews and processes a wide range of transactions in appropriate administrative systems for all products/plans. Meet deadlines, turnaround time standards, and production requirements for responding to customer service needs. Supports a team environment by putting the success of the team above own self interests, being open and objective when considering other’s views, offering assistance and support to co-workers, working cooperatively in group situations, and continually contributing to a positive team environment. Makes informed decisions, within defined limits, to resolve customer service issues. Shows ability to react to change in a productive and positive manner. What you bring:  H.S. Diploma or GED required. 0-2 years related experience required. What we offer:  A meaningful mission. Great benefits. A vibrant culture  Ameritas is an insurance, financial services and employee benefits provider Our purpose is fulfilling life. It means helping all kinds of people, at every age and stage, get more out of life.   At Ameritas, you’ll find energizing work challenges. Flexible hybrid work options. Time for family and community. But dig deeper. Benefits at Ameritas cover things you expect -- and things you don’t:  Ameritas Benefits For your money:  Competitive Pay of $17/hr.  401(k) Retirement Plan with company match and quarterly contribution Tuition Reimbursement and Assistance  Incentive Program Bonuses    For your time:  Flexible Hybrid work Thrive Days - Personal time off Paid time off (PTO) For your health and well-being:  Health Benefits: Medical, Dental, Vision  Health Savings Account (HSA) with employer contribution Well-being programs with financial rewards Employee assistance program (EAP) For your professional growth:  Professional development programs Leadership development programs Employee resource groups StrengthsFinder Program       For your community: Matching donations program Paid volunteer time– 8 hours per month For your family:  Generous paid maternity leave and paternity leave Fertility, surrogacy and adoption assistance Backup child, elder and pet care support   An Equal Opportunity Employer   Ameritas has a reputation as a company that cares, and because everyone should feel safe bringing their authentic, whole self to work, we’re committed to an inclusive culture and diverse workplace, enriched by our individual differences. We are an Equal Opportunity/Affirmative Action Employer that hires based on qualifications, positive attitude, and exemplary work ethic, regardless of sex, race, color, national origin, religion, age, disability, veteran status, genetic information, marital status, sexual orientation, gender identity or any other characteristic protected by law. 

Created: 2025-08-01

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