Retail Food Service Director

Job DescriptionAramark Healthcare+ is searching for a Retail Food Service Director to oversee multiple retail locations at OSF Saint Francis Medical Center, located in Peoria, IL. The Retail Director plans, administers and directs managers  and their activities related to retail and catering operations, including cash management and reporting processes.  Ensures compliance with the standards established by Aramark Healthcare+, regulatory agencies and client.  Leads retail managers, supervisors, and staff. Establishes and maintains effective working relationships with other departments to provide a unified retail experience for customers. The Retail Director may manage multiple outlets; including cafes, coffee shops/bistros, markets and convenience locations.  COMPENSATION: The salary rate for this position is $85,000.00 to $100,000.00.  If both numbers are the same, that is the amount that Aramark expects to offer.  This is Aramark?s good faith and reasonable estimate of the compensation for this position as of the time of posting. BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources.   Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage.  Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.  For more information about Aramark benefits, click here: is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity.Job Responsibilities?    Delivers strong operational performance by executing against Aramark Healthcare+ and regulatory agency standards and programs, continually monitoring operations, and completing assessments and necessary action plan s to provide optimal merchandise quality and service. ?    Drives customer satisfaction and maintains client relationships through rounding. ?    Ensures compliance to sanitation, and general workplace safety standards. ?    Supervises, staffs, trains, conducts applicable, rounding and manages the performance of the department to include the Retail Supervisors and/or front-line staff regarding retail operations, including cash handling, merchandising, product presentation, quality and cost control.?    Develops and implements retail services plan to improve service, quality and profitability of service areas. ?    Utilize customer feedback to respond to customer needs and to improve retail services.?    Interacts with Client Management and maintains effective client and customer relations at all levels of client organization, including conducting round. Identifies Aramark service expansion opportunities. ?    Provides overall direction and manages performance for the Retail Managers, Supervisors and/lor front line staff, ensuring employee development, engagement and compliance with human resource related policies and standards, including conducting applicable rounding. ?    Develops operational component forecasts and is able to explain variances. Responsible for component?s accounting functions. ?    Responsible for scheduling and managing food service activities in compliance with Aramark healthcare+ food service systems, including cash handling, merchandising, food presentation, quality and cost control.  At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications?    Bachelor's Degree or equivalent experience ?    Prefers a minimum of 2 years of multi-site Retail Food Service Management experience ?    Marketing, merchandising and cash handling experience required.?    Experience managing multiple high volume outlets is preferred.   ?    Strong computer skills required, including experience implementing or maintaining retail technology. ?    Food Safety and sanitation knowledge is required. ?    Ability to provide a high level of customer service is critical to success in this role. ?    Ability to multi-task and prioritize with a strong attention to detail?    Excellent leadership and problem solving skills is essential in this role EducationAbout AramarkOur MissionRooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About AramarkThe people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at connect with us on Facebook, Instagram and Twitter.

Created: 2025-08-09