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Customer Service Rep

LoanMax Title Loans - Madison, WI

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Job Description

Now Hiring: Customer Service Representative Full-Time | Competitive Pay Starting at $17.00+ (Based on Experience) Location: 3066 E Washington Ave. Madison, WI 53704Are you dependable, motivated, and ready to grow your career with a respected company? Join LoanMax Title Loans, one of the nation's most established and trusted title loan providers. About the Role:As a Customer Service Representative, you will be the face of our business - providing fast, friendly, and efficient service to customers. Your role will include:Assisting new and existing customers with loan inquiriesEvaluating vehicles for loan eligibilityManaging customer accounts, payments, and account follow-upsPerforming data entry and administrative tasksMaking courtesy calls to ensure customer satisfactionMaintaining a professional and positive customer experience What We Offer:Competitive hourly pay - Starting at $17.00+, based on experienceFull-time schedule - Monday to Friday with rotating SaturdaysNever work Sundays - Guaranteed day off every weekPaid holidays and vacationComprehensive on-the-job training - No prior finance experience neededCareer growth opportunities - We promote from within Job Requirements:General:Must be able to work full-timeStrong communication and customer service skillsDetail-oriented with a positive attitudeTeam player who thrives in a fast-paced environmentEducation:High School Diploma or GED requiredWork Experience:Prior customer service experience preferredBasic computer proficiency and data entry skillsPersonal Traits:We're looking for individuals who are:Honest, dependable, and motivatedCommitted to delivering exceptional serviceSearching for a long-term career opportunityProfessional in appearance and conduct About LoanMax Title Loans:Since 1990, LoanMax Title Loans and its affiliated companies have grown to nearly 1,000 locations in over 20 states. Our mission is simple: provide short-term loans through a fast, honest, and hassle-free process - all while delivering best-in-class customer service.We believe in transparency, integrity, and treating customers with the respect they deserve. Our Customer Service Representatives are the heart of our company - and we're proud to support their success every step of the way. Additional Requirements:Must pass a background screening, including credit and criminal history Ready to Build Your Future?Apply today and become part of a team that values integrity, growth, and outstanding service.

Created: 2025-08-13

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