Service Alarm Technician

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With clients at the heart of all we do, our people, knowledge, and technology power our connected ecosystem of health, safety and security solutions and services. POSITION SUMMARY:Securitas Technology is seeking technically minded individuals possessing experience with low voltage electronics specializing in electronic security solutions. Our teams are responsible for providing service on Securitas Technology products at client sites. The position provides client contact for all post-installation problems on security systems and equipment, as well as, special project work, when needed.  ESSENTIAL FUNCTIONS:Respond to trouble tickets within an assigned field territory to ensure application uptime and system performanceDrive and maintain a company vehicle and manage inventoryInteract with clients to address service needs on site in a professional mannerWork individually and as a team to diagnose and resolve application issuesExecute preventative maintenance tasks to maximize application availability and identify system faults.Perform routine configuration changes (user permissions, application configuration, etc.)Document all system modifications through a digital change control tracking systemProduce quality technical documentation describing the conceptual and quantitative facets of system deployment, intended for both a technical and non-technical audiencePerform pre-deployment end to end testing of all upgrades and major modificationsPerform on site installations of software upgrades and major modifications MINIMUM REQUIREMENTS:High School diploma required or equivalentValid driver’s licenseFamiliarity installing and troubleshooting low voltage equipmentStrong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarmsMechanically inclined with an ability to work with hand/power tools and multi-metersAbility to be scheduled for on-call hours for emergenciesStrong working knowledge of Microsoft OfficeStrong written and verbal communications skillsWorking knowledge IP addressing equipmentExcellent problem solving and analytical skillsExcellent time management skillsPositive attitude and strong work ethicCertifications in enterprise grade CCTV and Access Control systems a plus Securitas Technology offers comprehensive benefits including:Highly competitive salaryCompany training and industry leading certification programCompany VehicleCompany Laptop and Cell PhoneMedical, Dental, Vision, and Life InsuranceCompany Paid Short Term and Long-Term Disability401K with 60% Match up to 6% of salaryPaid vacation, holiday and sick timeEducational AssistanceExceptional growth opportunitiesWide variety of employee discounts on travel, equipment, and more! We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service. 

Created: 2025-08-17