Manager, Resident Experience 3

Role Overview: Sodexo is seeking a Manager Resident Experience for our students at Keiser University in West Palm Beach, FL. The Resident Experience Manager of Student Living serves as the primary point of contact in Student Living environment for college partners, including faculty, staff, students, parents and guests. Provides local leadership and strategic direction to build client relationships and new business opportunities to enhance profitability for the Company.  Our leader will develop new and emerging business solutions for sustained growth and effective day-to-day operations. Bilingual Spanish is a plus!   Incentives: Relocation assistance is offered for this role. What You'll Do: Establish the administrative structure, services, and policies necessary for a student-centered residence life systemInvestigate and respond to concerns and complaints of students, parents, college staff members and others in a manner that provides accurate information and fosters good public relationsDetermine fiscal requirements and prepares budgetary recommendations in consultation with Director of Student Services; monitors, verifies, and reconciles expenditures of budgeted fundsServe as the primary contact for parents and students on residence and personal issuesMaintains liaison with various offices and departments throughout the college to collaborate and consult on a variety of student campus issues, and assist in the formulation of college policies as appropriateMaintain and implement sanitary and safety conditions and training to adhere to auditing procedures and statutory regulationsDevelop a business plan for the client that establishes a rapport, promotes partnership and fulfills the clients’ needs and expectationsExecute strategic plan by implementing short and long-term goals that align with the scope of service, mission and values of Keiser UniversityManage by providing positive and constructive feedback to employees to reward, coach, correct and motivate What We Offer: Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire. What You Bring: Proven track record of successful Student Living leadership experience as demonstrated by articulated results and accomplishmentsExperience in counseling and mental health serviceExperience working with student engagement and resident lifeExperience working with facilities and other municipalities on campusDemonstrated business and financial acumen with a strong P&L understandingExperience in property management with contracts and leases in a university environment Who We Are: At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form. Qualifications & Requirements: Minimum Education Requirement - Bachelor’s Degree or equivalent experienceMinimum Management Experience - 3 yearsMinimum Functional Experience - 3 years

Created: 2025-08-22