Lab Operations Lead Technician

Pay: $77900 - $95500 / year (paid hourly)Schedule: M - F; 8a - 5pLocation: NYC | Farley Building Purpose Support Assistant Lab Operations Manager with lab system maintenance and repairs. Leads Gas Technicians and Consumable Technicians in the troubleshooting and repair of critical system failures, limiting operational down-time, and re-establishes services. General diverse knowledge of lab systems for recognizing deficiencies. Understands and explains the impact of implementing changes to current systems and cross functional equipment operation.  Management Non-Disclosure Agreement confirming understanding of highest level of confidentiality required to work on behalf of Meta. The backbone of our success will be JLL’ ability to provide Meta - RL and Facilities with professional JLL employees that take ownership and are inspired by this dynamic/critical environment.  Relationship to Other Positions Reports to Assistant Lab Operations Manager and works directly with Gas/Consumable Technicians.  Job Overview Leads operational tasks for site specific teams, leads by example, fulfills the role of training Technicians, and supports operational duties as the needs of the property and client require.  Job Functions With direction from Lab Operations Management, the Lab Operations Lead Technician executes maintenance actions and provides quality control for the following: Tracking logs and files, where appropriate, to include, but not limited to; gas consumption logs and other equipment or operation inspection logs specific to the property but not limited to Assisting with existing system operation and performing preventative maintenanceConducting and assisting with development of best practicesCoordinating with Assistant Lab Operations Manager and Gas/Consumable Technicians to ensure quality services are completed on scheduleAssist in implementation of system specific Standard Operating Procedures (SOP)Assist in execution of Method of Procedure (MOP)Assist with critical system shutdown and start-upProvide prompt and courteous response to tenant requests within the guidelines set forth by JLL Maintain ethical, professional, and courteous relations with contractors and tenantsDemonstrate full competency in all current JLL and property emergency procedures including but not limited to: Assist with life safety system alarms Adhere to all JLL and property policies and procedures and perform all duties in a safe manner and help ensure compliance with city, state and federal safety and environmental laws, codes, standards, and regulations.  Actively participate in required training activities and seminars Apply knowledge of how each of the components in the building systems relates operationally to one another and to adjust system(s) as needed Identify potential causes for failure of a system(s) and prioritize repair processAbility to efficiently handle and coordinate multiple tasks and project assignmentsInteract with employees, visitors, and contractors with poise and diplomacyMaintain calm demeanor in emergency situations Job/Skill RequirementsSkill requirements to perform assigned duties: Collaborate with fellow team members during maintenance and troubleshooting processesPerform general repairs, maintenance and replacement of components within scope of work (SOW), but not limited to Ability to function mostly autonomousInterpret instructions in written, oral, and diagrammatic or schedule formPossess initiative to assume additional responsibilitiesCommunicate effectively both verbally and writtenRead and use all types of testing equipment, analog digital multi-meters, pressure and temperature indicating and recording devices, air flow measuring devices, and leak detection devicesKnowledge and proper use of basic hand tools (i.e. socket sets, wrenches, pliers, screwdrivers, saws, and hammers, etc.)  Understand correct usage of power tools, drill motors, saws, grinder, impact wrenches, etc. (pneumatic, electric or engine drive)Read and understand a variety of instructions, including equipment instruction manuals (including written, oral, or schedule forms)Understand correct usage and donning of all Personal Protective Equipment (PPE) Experience RequirementsExperience requirements to perform assigned duties:3+ years of experience as a Lab Service Technician or equivalent technical trade Demonstrated diplomatic supervisory skills and ability to influence othersWorked within lab and cleanroom environments (recommended)Experience working within high stress and demand environments Worked with vendors for work execution and quality control Educational RequirementsEducational requirements to perform assigned duties:High school diploma or equivalent Specific license(s) applicable to trade (recommended or working towards)Obtain required city and/or government licenses or permits (i.e. Boiler Operator's license, Maintenance Electrician’s License, EPA CFC Universal Certification Technician certificate, refrigeration operator/mechanic's license etc.)  Working EnvironmentWorking conditions to perform assigned duties:Indoors - 80% Outdoors - 20% Meet the shift working requirements of the assigned property; shifts may include early mornings, late evenings, weekends, and holidaysWork overtime as business needs deem appropriateWilling to be on call in a rotational scheduleEmergency response to limit operational downtime

Created: 2025-08-25