Collections Remarketing Specialist

Who We Are:At AFC (Automotive Finance Corporation) we fuel the entrepreneurial dream in our community. For more than 35 years, we’ve been committed to making dreams come true for independent car dealers. AFC’s finance solutions work with more than 12,000 independent dealerships across North America freeing up cash flow to give them more time to focus on building their business. Our solutions amplify purchasing power so dealers can stock their dealership lot with vehicles their customers seek. Learn more about AFC, here: is proud to be a subsidiary of OPENLANE. AFC's core business complements the other business units within the OPENLANE group of companies. For more information, visit Core Values: Elevating Relationships. We connect deeply with our customers - celebrating their wins and supporting their struggles as if they were our own.Powered by Passion. We believe that “passion is our superpower” and that every success is built upon the commitment and perseverance of our employees.Vision-driven. We look ahead to the bigger picture so our customers can be prepared; after all, their success is our destination.Dedicated to You. We demonstrate value and appreciation by recognizing and validating each other’s efforts. We stand committed to the success of our customers.What We Offer: Competitive payMedical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)Immediately vested 401K (US) or RRSP (Canada) with company matchPaid Vacation, Personal, and Sick TimePaid maternity and paternity leave (US)Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)Robust Employee Assistance ProgramEmployer paid Leap into Service Day to volunteerTuition Reimbursement for eligible programsOpportunities to expand your skill set and share your knowledge across a publicly traded, global organizationCompany culture of internal promotions, diverse career paths, and meaningful advancement We’re Looking For: AFC is seeking an individual who elevates relationships while assisting the Collection Managers and Remarketing Department in delivering our financial services to customers (branch managers) at designated auctions and typically within a specific geographic area. They will have the passion and vision to handle multiple items at once such as reporting, data entry, completing reports and account reviews, preparing demand letters to the increasing number of customers and by expanding the volume of business with existing customers.The core job functions of a Collections Administrative Assistant include, provide daily support to multiple Collection Managers and corporate risk prevention personnel. They must develop competence in the technical aspects of loan processing (floorplanning). You Are:  Focused on Elevating Relationships: you believe integrity and honesty build long lasting relationships; connecting deeply with your customers, celebrating their wins, and supporting them through their struggles.  Powered by Passion: you are obsessed with customer service and helping our customers realize their unlimited potential. You understand our dealer’s success is built upon the commitment and perseverance of your efforts.  Vision-Driven: you focus on understanding your customers’ future needs and are dedicated to continuous improvement; making it easier for customers to do business while preparing for what’s to come.  Dedicated: you have an unwavering “people-first” commitment to ensure success and provide support to your customers and team.   You Will: Be dedicated to you using leadership, management skill, creativity, business development, and available resources to assist the Collections Manager in achieving financial and non-financial goals of the BranchDevelop a thorough understanding of AFC policies, processes and procedures relative to business development, loan processing, collections, expense control, and staff developmentUnderstand the applicable laws and codes for their assigned geographic area and ensures the Branch operates in compliance with themUse spreadsheet and other automated or manual processes to prepare required documentation and reportsUtilize all available Customer Relationship Management tools and work queue task assignments to maintain a history of the dealerPrepare account file reviews and UCC searches, demand and default letters to borrowers and/or third party financial institutesResearch Buyer in ordinary Course Claims provide assistance and results the the Risk mangersReport incidents to insurance companies, keeping information protectedMaintain client files and contact information, formulate reports as neededMaintain Title files for all Written off accountsManage forbearance log and payments, analyze and report on loan informationPrepare Back Ground Checks for RecoveryPrepare Case files for Law SuitsProvide Scheduling and backup assistance to the Inventory Audit Team as neededPrepare Executive Summary reports weekly for the AFC Leadership TeamDraft and distribute training material as needed by the various risk teamsPerform other duties as assigned  Must Have’s: High School DiplomaTwo (2) to Four (4) years experience in the automotive or financial services industryA valid driver's license  Willingness to travel locally to support our customer base Attention to detail and ability to prioritize and stay organized  Nice to Have’s: Associates or Bachelors degree in business administration, or finance is preferred Experience with Microsoft Suite and CRM familiarityExperience with administrative duties (i.e. written communication, verbal communication, scheduling, filing, preparing documents, etc.)Sound like a match? Apply Now - We can't wait to hear from you!

Created: 2025-09-01