Manager, Global Lead Management Capabilities
Arrow Electronics, Inc. - San Jose, CA
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Position:Manager, Global Lead Management CapabilitiesJob Description:The Manager, Global Lead Management Capabilities at Arrow Electronics will lead the global strategy and execution of lead management across sales and marketing. This role is responsible for building scalable processes to identify, nurture, assign, and activate leads—ultimately driving demand generation and pipeline performance. You'll lead a global team, collaborate with IT and business stakeholders, and champion continuous improvement across systems, tools, and processes to support data-driven growth and sales enablement. This position reports to the Vice President of Digital for Arrow’s Global Components business.What You Will Be Doing:Develop the vision, strategy, and roadmap for global lead management capabilities that support:Lead identification and qualificationAutomated nurturingOptimal assignment and movement of leads through the demand creation and sales pipelineSales enablement through a 360-degree view of, and activation around, customer behavioral signalsAlignment and collaboration between marketing and sales on shared strategiesComprehensive lead analysis and performance measurementContinuous optimization of processes across teams, systems, and platformsPartner with IT and cross-functional teams to build, deliver, and manage lead management capabilities through a process of continuous improvement and innovation.Advance the global lead management practice with an approach that:Scales globally while remaining sensitive to region-specific maturity and readinessBalances consistency with flexibility to meet local market needsPosition lead management as a strategic differentiator by:Packaging and promoting capabilities to suppliersHighlighting lead management’s role in accelerating growth and engagementLead and develop a global team, including:Region-specific lead managersGlobal lead coordinationLong-term talent strategy, planning, and developmentServe as a subject matter expert on lead management and sales enablement by:Partnering with digital, marketing, and customer strategy leadersStaying ahead of trends, best practices, and emerging technologiesGuiding the ongoing evolution of strategy and execution to support business goalsWhat we are looking for: 12+ years of digital product and capability experience in complex global companies, including building and leading high performing teams and proven track record of improving maturity in overall lead management process, practice and operations. Demonstrated ability to create shared vision, inspire collaboration, and drive change with momentum. Able to influence and align thinking across global businesses and teams. Deep technical proficiency in and experience with marketing and sales enablement tools, technologies, and platforms. Including web analytics tools (Adobe Customer Journey Analytics, Google Analytics), marketing automation (e.g. Eloqua), account-based marketing (e.g. Demandbase), and CRM (Salesforce). Experience enabling organizations with process standardization and through change management methodologies. Experience working alongside technical teams to guide both business and technical teams through the process of prioritizing, designing, and delivering solutions that drive business value, enhance operational efficiency, and support long-term organizational goals. Effective communicator: A track record of presenting digital, sales and marketing enablement strategies, insights and related high priority topics to executives and peers. Comfortable with public speaking and facilitating large group sessions. Clear communicator with ability to simplify and effectively communicate complex concepts Excellent collaboration skills working with internal and external stakeholders and across both business and technical teams. High degree of personal integrity; culturally sensitive & empathetic. Work Arrangement: Hybrid: 3 days in office/2days work from home What’s In It For You :At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans and a solid benefits package.Medical, Dental, Vision Insurance401k, With Matching ContributionsShort-Term/Long-Term Disability InsuranceHealth Savings Account (HSA)/Health Reimbursement Account (HRA) OptionsPaid Time Off (including sick, holiday, vacation, etc.)Tuition ReimbursementGrowth OpportunitiesAnd more!Annual Hiring Range/Hourly Rate:$137,600.00 - $199,650.00Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer. Location:US-CO-Denver, Colorado (Panorama Arrow Building) Time Type:Full timeJob Category:Business SupportEEO Statement:Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Created: 2025-09-01