Critical Facility Technician 3

Job Title: Critical Facility Technician Position Summary The Critical Facility Technician 3 ensures the smooth, efficient, and profitable operation of assigned data center facilities. This role is responsible for the timely and accurate completion of all required work while maintaining the highest standards of customer satisfaction and operational uptime. Key Responsibilities Maintain and operate all electrical, mechanical, and fire/life safety equipment to peak efficiency. Perform preventive and corrective maintenance and respond to emergency issues. Ensure all work in mission-critical spaces is completed with high quality and zero customer impact. Train and mentor other technicians; transfer technical knowledge effectively. Apply safe working practices including lockout/tagout, SDS, and good housekeeping. Read and interpret wiring diagrams, blueprints, and technical documentation. Troubleshoot advanced electrical circuits and systems. Use hand tools and test equipment to install, repair, and maintain equipment per safety guidelines and MOPs. Conduct daily facility walk-throughs to monitor power, temperature, humidity, and alarms. Operate and monitor Building Automation Systems (BAS) and follow site SOPs/MOPs. Implement and maintain site-specific procedures and standards. Understand the impact of equipment failures on interconnected systems and overall infrastructure. Lead emergency response drills and execute Emergency Operating Procedures (EOPs). Schedule and regulate planned/unplanned maintenance activities. Maintain compliance with building codes and environmental regulations. Coordinate and oversee vendor activities during maintenance and emergency events. Review and update MOPs/SOPs to reflect current safety and operational standards. Generate and review field service reports for internal and vendor activities. Support and train CET1/2 staff on equipment maintenance and operations. Operate facility systems to ensure maximum availability and reliability. Recommend process improvements and cost-saving initiatives. Respond to emergencies and customer concerns promptly. Ensure strict adherence to safety procedures and critical facility work rules. Work overtime as required. Perform other duties as assigned by management. Qualifications Experience: 8–10 years supporting mission-critical environments. Education: High school diploma or GED required. Licensing: Electrical/Mechanical Journeyman’s license preferred. Security Clearance: Not necessary but a plus. Skills: Hands-on expertise in either electrical or mechanical systems, with competence in the other. Strong verbal and written communication skills. OEM factory training or equivalent experience preferred. Proficiency in basic computer applications and CMMS systems. Physical Demands & Work Environment Frequent standing, walking, climbing ladders/stairs, and working in confined spaces. Must be able to lift/move up to 50 pounds occasionally. Exposure to moderate noise, dust, and temperature extremes (heat/cold). Regular rooftop and facility walkthroughs. Occasional travel for meetings, training, and public relations.   ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 12P, EMN, MK, EM, 1141, 3E0X2   #200 About Us ABM (NYSE: ABM) is one of the world’s largest providers of facility services and solutions. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services and forward-looking performance solutions that improve the spaces and places that matter most. From curbside to rooftop, ABM’s comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions. ABM serves a wide range of industries – from commercial office buildings to universities, airports, hospitals, data centers, manufacturing plants and distribution centers, entertainment venues and more. Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. For more information, visit ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis. ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility. ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM. ABM directs all applicants to apply at ABM does not accept unsolicited resumes.

Created: 2025-09-05