Wingstop Restaurant Supervisor II

About the Role:The Wingstop Restaurant Supervisor II plays a critical role in ensuring the smooth and efficient operation of the restaurant located in Lawrence, 1036. This position is responsible for overseeing daily activities, managing staff performance, and maintaining high standards of customer service and food quality. The supervisor will lead by example, fostering a positive work environment that motivates team members to deliver exceptional guest experiences. Additionally, the role involves monitoring inventory, ensuring compliance with health and safety regulations, and supporting the implementation of company policies and procedures. Ultimately, the supervisor contributes to the restaurant's success by driving operational excellence and achieving business goals.Minimum Qualifications:High school diploma or equivalent.Previous experience in a supervisory role within the food service or restaurant industry.Basic knowledge of food safety and sanitation standards.Strong communication and interpersonal skills.Ability to work flexible hours, including evenings, weekends, and holidays.Preferred Qualifications:Associate degree or higher in hospitality management or related field.Certification in food safety or restaurant management.Experience with inventory management and cost control.Proficiency in point-of-sale (POS) systems and scheduling software.Demonstrated leadership skills with a track record of improving team performance.Responsibilities:Supervise and coordinate daily restaurant operations to ensure efficient service and customer satisfaction.Lead, train, and motivate team members to maintain high performance and adherence to company standards.Monitor food preparation and presentation to guarantee quality and consistency.Manage inventory levels, place orders, and minimize waste to control costs effectively.Ensure compliance with health, safety, and sanitation regulations at all times.Handle customer inquiries, feedback, and resolve any issues promptly and professionally.Assist in scheduling staff shifts and managing labor costs to optimize productivity.Support management in implementing promotional activities and achieving sales targets.Skills:The required and preferred skills are essential for managing the dynamic environment of a Wingstop restaurant. Strong communication skills enable the supervisor to effectively lead the team and interact with customers, ensuring clarity and professionalism. Leadership and motivational abilities are used daily to inspire staff, maintain morale, and drive operational success. Knowledge of food safety and sanitation is critical to uphold health standards and prevent compliance issues. Additionally, proficiency with POS systems and inventory management tools supports efficient operations and cost control, contributing to the restaurant's profitability and customer satisfaction.

Created: 2025-09-09