Senior Business Analyst

Senior Business AnalystReq number:R6110Employment type:Full timeWorksite flexibility:HybridWho we areCAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.Job SummaryWe are looking for a motivated Senior Business Analyst ready to take us to the next level! If you have 7 years of experience in a Business Analyst role, preferably with Salesforce projects and are looking for your next career move, apply now.Job DescriptionWe are looking for a Senior Business Analyst to work on a Salesforce modernization project. This position will be full-time and hybrid in Newark, DE.What You'll DoLead the product release team, ensuring alignment with project goals and timelinesCollaborate closely with clients and implementation partners to understand and document business requirementsFacilitate communication between stakeholders to ensure that all project objectives are metDevelop and maintain comprehensive project documentation, including requirements, user stories, and process flowsAnalyze and optimize business processes to leverage the full potential of the Salesforce platformProvide expert guidance on Salesforce capabilities and best practicesConduct regular meetings with stakeholders to provide project updates and gather feedbackEnsure quality assurance and compliance with organizational standardsWhat You'll NeedRequired:Minimum of 7 years of experience in a Business Analyst role, preferably with Salesforce projectsProven experience in leading project teams within a PMO structure.Strong understanding of Salesforce platform capabilities and limitationsExcellent communication and interpersonal skills, with the ability to work collaboratively with diverse teamsStrong analytical and problem-solving skillsAbility to manage multiple priorities and adapt to changing project requirementsPreferred:Relevant certifications such as Salesforce Certified Business Analyst, Salesforce Certified Administrator, and Certified ScrumMaster (CSM) are preferredPhysical DemandsAbility to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standardsSedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor.The pay range for this position is $110,000 - $140,000 annually (USD). Exact compensation may vary based on several factors, including location, experience, and education. Benefit package includes medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role receive paid time off and may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.​ Reasonable accommodation statementIf you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to or (888) 824 – 8111.The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role receive paid time off and may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.

Created: 2025-09-09