GenAI Program Manager

At Enact, we understand that there’s no place like home. That’s why we bring our deep expertise, insightful offerings, and extra mile service to work every day to help lenders put more people in homes and keep them there. We’re looking for a Generative AI Program Manager in Raleigh, NC to join us in fulfilling our mission, while utilizing our values of excellence, improvement, and connection. In this role, you will drive organization-wide adoption of Generative AI (GenAI) technologies. This role will report directly to the CIO and serve as the central catalyst for Enact’s GenAI transformation, working across all departments to educate on the art of the possible, identify opportunities, coordinate implementations, and measure business impact. The ideal candidate will combine strategic thinking with hands-on execution to accelerate our GenAI-driven innovation while ensuring responsible and effective adoption.LOCATIONEnact Headquarters, Raleigh, NC – Hybrid ScheduleYOUR RESPONSIBILITIESProgram CoordinationChair and manage the GenAI Governance CommitteeProvide operational support to executive leadershipCollaborate with department heads to identify and prioritize high-value GenAI use casesEnsure cross-functional alignment on GenAI initiatives and implementationsCoordinate GenAI pilot programs and proof-of-concept projectsFacilitate knowledge sharing and success story dissemination across teamsCollaborate with the Enterprise Analytics team where appropriate to drive optimization effortsEducation LeadershipFoster a GenAI-forward culture through sustained education and change managementPartner with HR to develop comprehensive GenAI education strategy and curriculumCurate DataCamp learning paths and explore leveraging other GenAI training platformsEstablish and maintain strategic vendor relationships for GenAI training and toolsDesign and deliver organization-wide awareness sessions and workshopsCreate resource libraries and best practice documentationProgress & Impact MeasurementDevelop and track key performance indicators for GenAI adoption and usageReport on business impact, ROI, and success metrics to leadershipConduct regular assessments of adoption barriers and opportunitiesPromote and showcase successful implementations across the organizationYOUR QUALIFICATIONSBachelor’s degree, preferably in a relevant field like Computer Science, Information Technology, Statistics, Mathematics, etc.5+ years of experience leading projects, programs, or change management initiatives with a track record of successfully delivering complex projectsExperience prioritizing and ensuring key initiatives move forward, managing multiple cross-functional stakeholders, and working with urgency1+ year experience working with LLMs, prompt engineering, and fine-tuning1+ years of AI experience, either in product management, technology or consulting capacityCritical thinking and analytical skillsExecutive presence and effective communications skillsTrack record of embracing ambiguity and operating effectively in a fast-paced environmentPREFERRED QUALIFICATIONSExperience working in the mortgage industry or financial servicesCOMPANYEnact Holdings, Inc. (Nasdaq: ACT), operating primarily through its wholly owned subsidiaries, is a leading publicly traded U.S. private mortgage insurance provider, offering borrower-centric products that enable lenders and other partners across the U.S. to help people responsibly achieve and maintain the dream of homeownership.By empowering customers and their borrowers, Enact seeks to positively impact the lives of those in the communities in which it serves in a sustainable way. Headquartered in Raleigh, North Carolina, we play an active role in supporting a prosperous Triangle community. We also support our colleagues’ philanthropic efforts in their home communities across the U.S. Enact values all perspectives, characteristics and experiences, along with providing a positive and inclusive culture for employees to grow and succeed. We strive to create an environment where employees can bring their full, authentic selves to work to help each other and their customers. We are proud to be an equal opportunity employer and all hiring decisions are based on merit, qualifications, and business needs. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.WHY WORK AT ENACT We bring innovative thinking to the situations at handWe seek out and incorporate diverse views to strengthen our outcomesWe work on challenging and rewarding projectsWe offer competitive benefits:Hybrid work schedule (in-office days Tues/Wed/Thurs)Generous Time Off40 Hours of Volunteer Time OffTuition Reimbursement and Student Loan RepaymentPaid Family Leave and Flexible Spending Accounts401k with up to 5% employer matchFitness and Emotional Wellness ReimbursementsOnsite Gym

Created: 2025-09-10