Salesforce Platform Manager

Who We AreInvitation Homes is a fast-paced evolving publicly traded REIT that is pioneering a new industry with over 80,000 single family rental homes and a market capitalization of over $25 billion. We are a team of more than 1,400 associates who come from all walks of life. We call different communities “home,” but our shared values bind us together. Invitation Homes is a place where possibility lives.The Salesforce Platform Manager is responsible for understanding all aspects of Invitation Home’s use of the Salesforce platform for assigned business unit(s), including developing expertise in business workflow supported on the platform, monitoring data quality and system performance, and collaborating with the business and product teams to plan, prioritize and implement system enhancements and net new features and functionality.The Salesforce Platform Manager is expected to have detailed knowledge of the Salesforce platform to participate in “hands-on-keyboard” declarative development and design/optimization of new and existing features.  This person should have a solid understanding of the Salesforce data model to architect solutions on the Platform, including writing user stories for execution by the Salesforce Dev team.  This person is responsible for the overall “health and well” being of the assigned Salesforce module(s), including proactively identifying areas of opportunity to improve data integrity, usability, and system performance.Position may have direct oversight and/or matrixed responsibility for Salesforce Admins and/or Business Analysts assigned to projects.Invitation Homes does not offer employment-based visa sponsorship for this role at this time.What You’ll Do Develop deep expertise in assigned Salesforce modules, including learning existing architecture, integrations, and automation to be able to support, maintain and enhance the systemBecome an expert in our business processes to develop and improve Salesforce-powered solutionsBuild and maintain custom applications on the SFDC platform, including data models, business logic, user interface, and workflowsProvide production support and troubleshootingGenerate release notes and contribute to Learning and Development training deliverablesPerform testing of new functionality and SFDC seasonal releasesPerform Salesforce administrator functions such as user management, profiles, roles, permissions, validation rules, assignment rules, queues, licenses, etc.Prepare data files and upload the data to using data loader and other 3rd party tools.Create reports in SFDC to meet operational requirements including maintaining a standard set of queries/reports to satisfy requirements; validate queries/reports created by others in the organization and assist in the interpretation of dataExecute Change Management process, including maintaining updated documentation and data dictionaryComplete regular system audits and preparations for upgradesStay current with new features and functionality to provide technical guidance and feasibility for system enhancementsWho We’re Looking For At least 4+ years’ experience administering and configuring SFDC environment with deep knowledge of the declarative (point and click) capabilities or comparable experience as a “Super User” or “Product Owner” of similar Salesforce functionalityExperience designing and implementing new modules and business processes using the platformKnowledge of established standards, best practices and platform featuresSalesforce Administrator CertificationSalesforce Platform Builder Certification preferredExpertise building workflows using standard workflow functionality and advanced process automation techniques utilizing Process Builder and FlowExpertise with complex formula fields and validation rulesExperience supporting complex orgs with significant customizationDemonstrated mastery of Salesforce Data Loader and mass upload processesExperience reviewing, configuring and supporting AppExchange appsExperience working in LightningDemonstrated expertise leveraging Salesforce debugging functionality and other Dev Console toolsExperience with Salesforce Experience Sites (formerly called Communities) preferredWhy Invitation Homes We stand for flexibility, opportunity, and a home that people can make their own. It’s as true for our associates as it is for our residents. Just like we help our residents live freer, we liberate our associates’ careers, too.  Our associates know that at Invitation Homes goals matter, potential is unlocked, and careers thrive. Invitation Homes isn’t just a work place it is a possibility place. Invitation Homes offers the below to each new associate:Competitive pay and an annual bonus program for all associatesGenerous paid time off plans including vacation accrual, sick time, volunteer time, and standard and floating holidays401k with matching company contributionsAwesome work environment with casual dressTeam events and gatheringsEmployee resource groups: Together with Women, Asian Alliance, Black Collective, Juntos, Gen Next, and Open Invitation.Invitation Homes truly is where possibility lives, pour a new foundation here!Salary RangeThe salary range for this position is: $98,640.00 - $170,976.00, plus individuals may be eligible for an annual discretionary bonus. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications, location, and applicable employment laws.Compensation and BenefitsTo attract and retain top talent, we're pleased to offer competitive compensation and benefits, including:Annual bonus programHealth, dental, vision, and life insuranceLong-term and short-term disability insuranceGenerous paid time off plans include vacation accrual, sick time, standard holidays and floating holidays401(k) with company matching contributionsAwesome work environment with casual dressTeam events and gatherings (Pre- and Post-Covid)Invitation Homes is an equal opportunity employer committed to fostering a diverse, inclusive and innovative environment with the best associates. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or any other factor protected by applicable federal, state or local law. If you have a disability or special need that requires accommodation, please contact us at [email protected] all recruitment agencies: Invitation Homes does not accept agency resumes.  Please do not forward resumes to Invitation Homes employees.  Invitation Homes is not responsible for any fees related to unsolicited resumes.  #LI-JA1

Created: 2025-09-16