RN Director of Clinical Services

Overview: Lead Clinical Excellence. Deliver Compassionate Care. Transform Hospice Services. We are seeking a RN Director of Clinical Services to join our team. Reporting to the Executive Director, this role is responsible for ensuring the appropriate delivery of hospice services, compliance with Medicare Hospice Benefit Conditions of Participation, state regulations, and Gentiva’s patient-first operating model. The Director will oversee clinical and operational performance, staffing, quality, and cost management while fostering a culture centered on compassion, dignity, and respect. Key ResponsibilitiesOversee daily operations and delivery of hospice clinical services, ensuring high-quality, patient-centered careEstablish, implement, and evaluate clinical goals and objectives aligned with regulatory standards and organizational philosophyManage hospice physician schedules, certification/recertification processes, and clinical oversight issuesProvide leadership, mentorship, and clinical oversight to nursing staff and interdisciplinary teamsMonitor clinical outcomes, quality metrics, patient satisfaction, and performance indicators to drive continuous improvementCollaborate with Executive Director and team on census management, staffing plans, and cost control strategiesMaintain compliance with federal, state, and local regulations, including Medicare and state survey requirementsParticipate in orientation, training, and professional development programs for clinical and office staffOversee budgeting and management of pharmacy, DME, labor, and supply costs About You: Specialized Knowledge and SkillsComprehensive knowledge of hospice principles, industry standards, regulations, and best practices (Medicare, Medicaid, JCAHO, ACHC)Expertise in nursing practice with the ability to assess patients accurately and make sound clinical decisionsStrong leadership and collaboration skills with proven ability to supervise, teach, and develop staffProficiency with Microsoft Office Suite, EMR systems (HomeCare HomeBase preferred), and mobile technologyAbility to manage time, prioritize tasks, and maintain confidentialityEducation and ExperienceGraduate of an accredited school of nursing; Bachelor’s degree in Nursing preferredCurrent RN license in the state of residenceMinimum 3 years of direct patient care experience, including at least 2 years in hospice or home-based careMinimum 1 year of management experienceLicenses and CertificationsCurrent RN license to practice in state of residenceCPR certificationValid driver’s license, current automobile insurance, and access to reliable transportation We Offer: Benefits for All Associates (Full-Time, Part-Time & Per Diem):Competitive Pay401(k) with Company MatchCareer Advancement OpportunitiesNational & Local Recognition ProgramsTeammate Assistance FundAdditional Full-Time Benefits:Medical, Dental, Vision InsuranceMileage Reimbursement or Fleet Vehicle ProgramGenerous Paid Time Off + 7 Paid HolidaysWellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)Free Continuing Education Units (CEUs)Company-paid Life & Long-Term Disability InsuranceVoluntary Benefits (Pet, Critical Illness, Accident, LTC) Apply today to lead compassionate care initiatives and transform the hospice experience for patients and families. Legalese: This is a safety-sensitive positionEmployee must meet minimum requirements to be eligible for benefitsWhere applicable, employee must meet state specific requirementsWe are proud to be an EEO employerWe maintain a drug-free workplace Keywords: Hospice RN leadership, Director of Clinical Services jobs, Hospice nurse director, Hospice compliance RN, and Medicare Hospice regulations  Location: Heartland Hospice Our Company:  At Heartland Hospice, part of Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states. Our place is by the side of those who need us – from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis. Our nationwide reach is powered by a family of trusted brands that include:Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New BeaconPalliative care: Empatia Palliative Care, Emerald Coast Palliative CareHome health care: Heartland Home HealthAdvanced illness management: Illumia Health With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized – and kindness is celebrated.

Created: 2025-10-01