Salesforce Project Manager

Salesforce Project ManagerReq number:R6266Employment type:Full timeWorksite flexibility:HybridWho we areCAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.Job SummaryAs a Salesforce Project Manager, you will be responsible for the planning, coordination, and successful execution of Salesforce projects across the enterprise.Job DescriptionWe are looking for a Salesforce Project Manager for a full-time, salaried opportunity that is hybrid in Newark, DE. The selected candidate will be responsible for the planning, coordination, and successful execution of Salesforce projects across the enterprise. This role demands strong project management acumen, deep understanding of Salesforce systems and strategies, and the ability to lead cross-functional teams and vendor partnerships to deliver scalable and compliant content management solutions. What You’ll DoWork within PMO team to support end-to-end Salesforce project delivery, from planning and requirements gathering through implementation and post-go-live support.Develop and maintain detailed project plans to support timelines, budgets, and resource allocations.Monitor and manage project scope, deliverables, and milestones to ensure on-time and within-budget executionOversee the implementation of Salesforce platforms including configuration, system testing, data migration, and integration with existing enterprise applications.Ensure technical solutions meet functional business requirements and regulatory compliance needsServe as the primary liaison between business users, technical teams, and external vendorsFacilitate effective communication across departments and ensure stakeholder alignment throughout the project lifecycleIdentify and execute opportunities to streamline content creation, management, storage, and retrieval through Salesforce capabilitiesChampion best practices and drive continuous improvement in content lifecycle processesDevelop and lead change management plans to support successful adoption of Salesforce systemsOrganize and deliver end-user training, support documentation, and knowledge-sharing initiativesManage vendor relationships, including evaluation of proposals, contract negotiations, and ensuring service-level complianceCoordinate with third-party implementation partners and ensure alignment with internal project objectivesIdentify project risks and proactively implement mitigation strategiesResolve project issues in a timely manner, escalating when necessary to ensure minimal disruption to timelines and deliverablesMaintain comprehensive project documentation including status reports, project schedules, and post-implementation assessmentsProvide regular updates to senior leadership, including project health, performance metrics, and strategic alignment.What You’ll NeedRequired:Bachelor’s degree in Information Technology, Business Administration, or a related disciplineMinimum 4 years of project management experience, with a strong emphasis on Enterprise Content Management (Salesforce) systems and processesDemonstrated success in managing full project lifecycles, including stakeholder engagement, budget control, and vendor coordinationProficient understanding of Salesforce technologies (e.g., OpenText, SharePoint, Laserfiche, Documentum, or similar platforms)Strong leadership, analytical, and problem-solving capabilitiesExcellent written and verbal communication skills, including experience reporting to senior-level stakeholdersPMP or equivalent project management certification preferredPhysical DemandsAbility to safely and successfully perform essential job functions consistent with the ADA and other federal, state, and local standardsSedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetingsAbility to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitorThe pay range for this position is $110,000 - $120,000 annually (USD). Exact compensation may vary based on several factors, including location, experience, and education. Benefit package includes medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role receive paid time off and may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.​ #LI-JM1Reasonable accommodation statementIf you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to or (888) 824 – 8111.The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role receive paid time off and may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.

Created: 2025-10-01