Senior Business Analyst

Senior Business AnalystReq number:R5566Employment type:Full timeWorksite flexibility:OnsiteWho we areCAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.Job SummaryWe are looking for a motivated Senior Business Analyst ready to take us to the next level! If you have strong business analysis experience, expertise in IT infrastructure projects, and a talent for cross team collaboration, and are looking for your next career move, apply now.Job DescriptionWe are looking for a Senior Business Analyst to coordinate design requirements and specifications for IT Construction projects related to land-based resorts operating in conjunction with cruise ships. The Senior Business Analyst plays a pivotal role in bridging technology, design, and business requirements together. They ensure that the overall product designs align with business goals, user needs, and technical feasibility while providing insights and expertise to optimize design, scope and budgetary costs for the execution team to deliver against. This position will be a contract and hybrid in Miramar, FL.Due to the specific legal and contractual requirements associated with this position, this role will be direct employment with CAI. This position does not offer work authorization sponsorship now or in the future.What You’ll DoAssist IT Product teams in converting product concepts into user stories, epics, and other design deliverables for execution, such as project briefs, scope documents, and infrastructure developmentAlign project requirements with IT and construction standards, supporting the execution team with project documentation, industry research, reporting/analytics, performance monitoring, logistics, testing, and coordination of site capability requirementsWork with IT integration and service vendors (e.g., HVAC, Electrical, Regulatory) and internal/external stakeholders (Architects, Marine Engineers, Turn Key Suppliers, Construction Contractor, and Outfitters)Collaborate with product managers, designers, and architects to analyze technical feasibility, evaluate system requirements, identify risks, and propose solutions. Act as a subject matter expert for IT systems and digital toolsUse analytics tools to gather and interpret user data for informed product design decisions. Monitor KPIs and recommend changes to improve usability and efficiencyLiaise between IT and design teams to align on project timelines, requirements, and deliverables. Communicate technical constraints and opportunities to non-technical stakeholders clearly. Support cross-functional workshops and design reviewsEstablish best practices for integrating IT and design processes, supporting Agile methodologies for rapid prototyping and iterationDevelop and maintain technical documentation, including system workflows and specifications. Generate reports for stakeholders to track progress and identify improvement areasCreate estimates for projects under manager supervision, ensuring efficient utilization of resources and accountability for financial implications and cost of systems and servicesWhat You'll NeedRequired:5+ years of experience in IT and/or HospitalityExperience in executing heavy IT infrastructure projects or large enterprise implementation projectsExperience with technical, user, and business issues in fast-paced large organizationsExperience creating requirement documentation and project artifactsOutstanding communication and analytical skills, including executive-level communicationAnalytical and quantitative skills; ability to use data and metrics to develop project deliverablesAbility to think strategically and drive ideas into action, with a positive outlook and willingness to take personal initiativePreferred:3+ years of product management experiencePrior experience supporting projects in construction environmentsPhysical DemandsAbility to safely and successfully perform essential job functions consistent with the ADA and other standardsSedentary work involving sitting or remaining stationary most of the time with occasional movement around the officeAbility to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitorThe pay range for this position is $46.00-50.00 per hour (USD). Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages for this role includes medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave as provided by applicable law.Reasonable accommodation statementIf you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to or (888) 824 – 8111.The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role receive paid time off and may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.

Created: 2025-10-01