Lead, Human Capital Portfolio Operations

Want a meaningful career where you can make a difference? Edward Jones sounds perfect for you.Collaboration. Autonomy. Opportunity. Words our headquarters associates use when talking about working at Edward Jones. Words that describe what it's like being part of a firm where everyone is aligned toward a singular focus: serving the client. And everyone is working to make the firm better together - as they grow as individuals. If these words resonate with you, we should talk.Job OverviewPosition Schedule: Full-TimeThis job posting is anticipated to remain open for 30 days, from 01-Oct-2025. The posting may close early due to the volume of applicants.Team Overview:The Lead, Human Capital Portfolio Operations role plays a pivotal role in enabling operational execution across the human capital portfolio. This role is responsible foroverseeing expenditure, headcount, contingent labor, resource allocation, and vendor relationships for the Human Capital Division. The ideal candidate brings deepoperational expertise, strong analytical acumen, a systems thinking mindset, an integrated view, and a continuous improvement mindset to drive efficiency and effectivenessto the delivery of the Human Capital portfolio and business plan. This role will work closely with associates and leaders across the Human Capital Enablement team tointegrate portfolio processes, key organizational inputs, data and reporting resulting in efficiency, effectiveness, and a holistic view of the operation.What You'll Do:Expenditure & Budget Management - Partner with finance to: lead the planning, forecasting, and monitoring of budgets across human capital initiatives, ensure accurate tracking, reporting, and optimization of spend, implement controls to ensure financial discipline.Headcount Management - manage headcount request/replacement and reporting processes for the Human Capital division to inform decision-making and effective utilization and governance of headcount.Contingent Workforce Oversight - oversee contingent labor (staff augmentation and statement of work) forecasting processes and expense tracking and management processes to ensure effective utilization and governance of external labor resources.Resource & Labor Management - optimize resource allocation across human capital programs and initiatives, support labor planning and utilization strategies to meet evolving business needs, drive operational efficiency through data-driven insights.Vendor & Contract Management - manage vendor relationships and performance for human capital-related services, oversee contract administration and service level compliance, and vendor evaluation.Operational Excellence & Process Design - lead process improvement initiatives within the HC strategy and planning function, team, and processes to enhance service delivery, design and implement scalable, standardized processes in service to delivering on the human capital portfolio and business plan, and leverage data and analytics to identify trends, risks, and opportunities for improvement.Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page.Hiring Minimum: $72700Hiring Maximum: $119800Read More About Job OverviewSkills/RequirementsWhat Experience You'll Need:6+ years of experience working with HRIS systems and job-related tools, including:Proven experience managing budgets, vendors, and cross-functional processesUnderstanding of how to design and manage efficient business operations, especially within HR and workforce contextsExpertise in planning, forecasting, and monitoring budgets, with a focus on cost optimization and financial disciplineAbility to manage vendor relationships, contracts, and performance to ensure service quality and complianceSkills in allocating and optimizing labor and resources across projects and initiativesProficiency in developing scalable, efficient, and standardized business processesAbility to extract insights from data, identify trends, and support decision-making with evidence-based analysis**Candidates that live within in a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with preference for Tuesday through Thursday.** Current INTERNAL home-based associates: While this role is posted as hybrid, if selected and accepted, you may retain your home-based status. Edward Jones intends in good faith to continue offering the role as home-based, though future business or regulatory needs may require on-site work.Read More About Skills/RequirementsAwards & AccoladesAt Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward JonesCheck out our Canadian awards and accolades: Insights & Information Blog Postings about Edward JonesRead More About Awards & AccoladesAbout UsJoin a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns.Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging. People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career. View our Purpose, Inclusion and Citizenship Report.¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.#LI-HO

Created: 2025-10-01