Security Technician

 Securitas Technology Corporations is a division of Securitas AB, the largest protective services provider in the world with over 370,000+ Securitas Heroes across the world. STC offers a full portfolio of video, access, intrusion, fire and integrated systems and services. As a leading systems integrator and alarm monitoring company, we deliver the STC Difference, serving countless long-term clients with solutions and services that protect their people, customers, and assets.The Service Technician is responsible for servicing and/or installation of all required systems including PLC, Video, Intercom, Access, Duress, I/O Devices, Computers, and various other electronic products. The incumbent will solely work in Jails, Detention Centers, Prisons, Juvenile Facilities, and Courthouses.  The incumbent will be responsible for communicating status of repairs, scheduling visits with clients and maintaining a safe work environment.  The incumbent will be responsible for managing and prioritizing multiple service tickets/work orders at the same time. The Service Technician will work closely with Customers, Service Engineers, Subcontractors, Sales, and other Internal Departments. Responsibilities:Perform product service as required on integrated systems including PLC, CCTV, intercom, access control, computers systems, security, and operations controls.  This includes an ability to troubleshoot a wide variety of electrical, mechanical, and video productsProvide customer education on systems when requestedManagement of service tickets and scheduleDirect customer communication with regards to schedule and service ticketsTrack repair status and provide updates to management team, support engineers and client as needed.Strict adherence to procedures and policies as set forth by the companyComplete expense and other record keeping as set forth by the company Maintain clean and safe work environment using the correct toolsMaintain accurate company van truck stock inventoryEnsure field changes are updated properly within company databaseAssist with Installation Projects as needed100% of time is field relatedOther duties as assigned by your managerMinimum Requirements:High School graduate or equivalentFive years mechanical or low voltage industry experienceComprehensive Benefits:Highly competitive salaryCompany training and industry leading certification programCompany VehicleCompany Cell PhoneMedical, Dental, Vision, and Life InsuranceCompany Paid Short Term and Long-Term Disability401K with 60% Match up to 6% of salaryPaid vacation, holiday and sick timeEducational AssistanceExceptional growth opportunitiesWide variety of employee discounts on travel, equipment, and more!We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.

Created: 2025-10-02