Quality/Safety Manager
Trulite Glass & Aluminum Solutions - Charlotte, NC
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** This role is not open for submission from outside staffing agencies** SAFETY AND QUALITY MANAGER The Safety and Quality Manager is a key leadership role responsible for overseeing all aspects of environmental, health, and safety (EHS) and quality control programs across the plant. This position ensures compliance with OSHA, EPA, and other applicable regulations, while also leading initiatives to drive behavioral and process improvements that enhance workplace safety and product quality. This role works cross-functionally with production, maintenance, customer service, and senior management, promoting a hands-on, on-the-floor leadership approach and fostering a culture of continuous improvement, accountability, and excellence. Who You Are: A self-starter who thrives in fast-paced environments A strategic thinker with a tactical execution mindset A motivational leader who builds trust and drives change Customer-focused with a strong sense of ownership Comfortable working hands-on on the plant floo Skills You Bring: Minimum 3 years in a leadership role in Safety and/or Quality Industry experience in glass manufacturing or related field preferred Deep understanding of OSHA/EPA regulations and quality systems Strong multitasking, organizational, and problem-solving skills Excellent written and verbal communication abilities Proficient in Microsoft Office 365 (Excel, Word, Outlook, Teams) Able to pass a criminal background check Capable of fulfilling job duties with or without reasonable accommodation What You Will Do: Safety Responsible for enforcing and upholding all safe work practices and policies, performing monthly safety meetings in respective areas, and promoting and modeling safe behaviors throughout the Branch. Facilitates Safety onboarding of new hires. Implements safety policies and procedures in compliance with local, state, and federal Occupational Safety and Health Administration (OSHA) rules and regulations. Assists in organizing and understanding customer satisfaction based upon product and service performance. Works directly with all departments in quality issues and in preventative and corrective actions. Trains managers and employees in work site safety practices, fire prevention, and correct handling techniques for chemicals, toxins, equipment, and other materials. Facilitates problems solving activity through TQM, team building and quality systems tools and methods. Works with the production in identifying negative quality trends and repetitive defects. Assists in the problem solving process. Assists plant manager in investigating customer complaints. Works with appropriate management to resolve issues. Assists managers in preparing customer complaint responses and maintains database on all customer complaints. Inspects Branch facilities to detect existing or potential accident and health hazards, determines corrective or preventative measures where indicated, and follows up to ensure measures have been implemented. Provides information, signs, posters, barriers, and other materials to warn of potential and actual safety hazards and to prevent access to hazardous conditions. Coordinates with Branch Management on the investigation of accidents and injuries. Maintains safety files and records. Quality Assists plant team in setting and maintaining quality objectives and assures plant quality objectives are being met. With direction from the Plant Manager identifies appropriate tasks to accomplish goals and continuous improvement in the process. Required to work in a team environment with customers, co-workers, production supervisors, shipping and receiving, customer service, sales and company management. Assist COD and sales in resolving customer quality complaints. Process all returned RGA’s (Return Goods Authorization) evaluating reason for return and make a determination and recommendation to the plant manager for resolution. Use accepted methods to inspect, sample and test materials for quality control and quality control tolerance. Monitor, Inspect, and test process functions, product, and materials daily at all stages to ensure our products meet or exceed industry standards. Record and log all test data per production process and report weekly to the plant manager. Create and implement quality control plans or guidelines as assigned. Oversee all aspects of Quality Control including overall implementation of the quality program and provide support as needed to the key personnel who manage the processes. Daily reviews of key metrics to ensure budgeted objectives are being met. Interpret information and coordinate any required changes or new directives with employees. Review daily production statistics, and ensure implementation of measures for continuous improvement in safety, quality, efficiency, and preventive lost. Assist management in recording and publishing of all quality KPI’s (Key Performance Indicators). Why Trulite: Trulite offers the most comprehensive benefit coverage in the industry. We give our employees immediate access to health, dental, vision and life insurance benefits, as well as provide short/long-term disability coverage to protect you financially if injured on the job. We are pleased to offer a comprehensive wellness initiative that includes access to a progressive financial training program. Stay with us for a year and your 401k employer match is 100% vested and immediately becomes part of your ever improving financial plan. This is also true for those who select and contribute to their Health Savings Account. We match on both employee and family coverage to help cover out-of-pocket expenses and if unused continues to grow until needed. The employer match for your HAS, if you choose to participate, is also vested immediately at 100% improving your financial health. Trulite bears most of the cost of your benefits. We structured these benefits because we care not only about your physical well-being but your financial health and welfare too. Let us show you why Trulite values you as an employee and how we will help you achieve financial independence. We are an Equal Opportunity Employer. We embrace and encourage our employees’ differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.
Created: 2025-10-06