Assistant Vice President, Acute IT&S Operations

Schedule: Days: M-FJob Location Type: Onsite Your experience matters At Lifepoint Health, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. As a member of the Health Support Center (HSC) team, you'll support those that are in our facilities who are interfacing and providing care to our patients and community members to positively impact our mission of making communities healthier ®. More about our team The Assistant Vice President, Acute ITS Operations provides strategic and operational leadership for IT services across acute care facilities within the healthcare enterprise. Reporting to the Vice President, Chief Security & Privacy Officer this role ensures alignment of IT operations with clinical and business objectives while promoting technology enablement and operational excellence. improvement. How you'll contribute An Assistant Vice President, Acute IT&S Operations who excels in this role: IT Strategy & Regional Leadership• Serve as the senior IT leader for a specific number of acute care facilities, accountable for delivery of IT governance and services across assigned hospitals.• Align acute IT strategy with enterprise objectives, clinical operations, and local leadership priorities• Meet regularly with facility Directors of IS, CFOs, CNOs, and CEOs to review IT performance, ITS strategy, local facility strategy, prioritize initiatives, and provide strategic updatesOperations & Service Management• Oversee day-to-day IT facility operations, ensuring consistent service delivery and issue resolution across facilities• Monitor and report key performance indicators (KPIs), including service desk metrics, system availability, and project progress• Lead the preparation and delivery of monthly operating reports (MORs) for facility ITS operations to senior leadership, highlighting performance trends, risk areas, and strategic initiativesProgram & Project Leadership• Lead execution of acute-focused ITS projects including infrastructure refreshes, application rollouts, and facility transitions.• Work with local facility ITS leadership, to obtain alignment with corporate ITS projects and risk (e.g., pathing compliance).• Partner with PMO and solution teams to manage timelines, budgets, and stakeholder engagementTeam Leadership & Development• Directly manage and develop facility-based IT leaders, fostering a high-performing, customer-centric culture• Support talent planning, succession development, and performance management within the acute ITS team• Promote continuous learning, knowledge sharing, and innovation across the teamFinancial & Vendor Oversight• Partner with finance leaders on IT budget planning, tracking, and optimization• Oversee vendor performance for local IT services, ensuring value delivery, compliance, and cost control• Support enterprise sourcing strategies through vendor engagement and contract input Why join usWe believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).Professional Development: Ongoing learning and career advancement opportunities. What we're looking for Applicants should have a minimum 5 years of progressive IT leadership experience with at least 3 years supporting multi-site or acute care healthcare organizations preferred.• Proven success leading IT support teams, executive communications, and enterprise alignment initiatives preferred• Experience in IT governance, ser vice delivery, and executive reporting preferredEducation:• Bachelor's degree in information technology, Healthcare Administration, Business, or a related field preferredKnowledge:• Strong understanding of IT service management frameworks (ITIL), KPIs, infrastructure operations, and clinical applications (e.g., EHRs)• Knowledge of ServiceNow reporting capabilities to extract insights, track trends, and monitor service delivery performance• Familiarity with healthcare regulations (HIPAA, HITECH) and clinical workflows• Knowledge of budgeting, vendor management, and risk management practicesCertifications:• Preferred certifications include ITIL, PMP, CHCIO, or equivalent EEOC StatementLifepoint Health is an Equal Opportunity Employer. Lifepoint Health is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment." You must be authorized to work in the United States without employer sponsorship. Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.

Created: 2025-10-14