Patient Coordinator / Medical assistant (Bilingual – ...

Patient Coordinator / Medical Assistant (Bilingual – Spanish)Location: Santa Monica, CAPractice: Batal Plastic SurgeryBatal Plastic Surgery is a leading cosmetic surgery practice in Santa Monica known for delivering exceptional patient care and transformative results. We’re looking for a Bilingual (Spanish-English) Patient Coordinator / Medical Assistant to join our growing team.About the RoleThis position bridges both patient care and coordination. You’ll be the friendly, trusted point of contact for our Spanish-speaking patients—helping them feel comfortable, understood, and confident throughout their journey. You’ll also play a key role in converting leads into consultations and procedures, supporting our sales and administrative operations.ResponsibilitiesServe as a liaison for Spanish-speaking patients — translating, explaining procedures, and ensuring clear communication.Follow up with new leads, answer inquiries, and help guide patients through scheduling consultations and surgery dates.Confidently communicate the value of our services and assist in closing consultations into booked procedures.Support the front office with daily administrative tasks (emails, phone calls, charting, appointment coordination).Assist in minor medical or pre/post-op tasks as directed by the surgeon or clinical staff.Maintain an upbeat, empathetic, and professional demeanor with all patients.RequirementsFluent in Spanish and English (written and spoken).Strong communication and interpersonal skills — especially with patients over the phone and in person.Experience in a medical, aesthetic, or sales-focused environment preferred.Excellent organization, attention to detail, and a patient-first mindset.Comfort working in a fast-paced, team-oriented practice.CompensationPay is based on experienceTraining directly under our patient coordination team.A supportive, friendly, and growth-focused work environment.Opportunity to be part of a highly reputable cosmetic surgery practice in Santa Monica.

Created: 2025-10-15