ADA Program Manager

Company: Alaska Airlines The Team: Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you.  Role Summary: The ADA Program Manager provides extensive ADA subject matter expertise and understanding of federal and statuary regulations and compliance to provide guidance and recommendations to Senior Leadership, HR business partners, recruiters, managers and other stakeholders as a single process owner. This is a highly collaborative role, reliant on building successful relationships with stakeholders across all organizations including Absence Management, The Disability Office, Ethics and Compliance, our leave/ADA TPA, HRBPs, legal, Workers Compensation, and Operations to maintain compliance and drive change in a continually evolving landscape. As an individual contributor, this role defines long-term strategy for implementing standardized policies and practices, ensuring program compliance with federal and state regulations, and overseeing companywide training and educating and exercises considerable latitude and initiative to solve complex problems and escalation including testifying on behalf of the company. Key Duties: Define and implement long-term strategy of the company’s ADA program with 12-month horizon and oversees vendor performance and compliance.Provider compliance guidance and continual training to stakeholders including Absence Management, The Disability Office, HRBPs Labor Relations, Leaders, and Talent Acquisition.Exercise considerable latitude and initiative to solve complex ADA escalations ensuring compliance with company standards.Analyze potential compliance failures and recommend and implement corrections and modifies processes and procedures as needed.Leverage accommodation expertise to anticipate and prepare for emerging regulatory changes that may impact company business practices and implements policy changes as needed.Manage overall coordination of reasonable accommodations under the ADA: manage and lead discussions with the employee and their leader, maintain records, identification and implementation of accommodations, monitor accommodation notification/documentation.Represent the company as a subject matter expert in response to ADA-related legal issues including depositions, grievances, and charges from governing bodies.Collaborate with the Disability Office policy updates and reviews, initiatives and efforts including participation on committees or conducting training as requested.Review, update and maintain job analysis for Alaska and Horizon, including scheduled audits and management of our vendor.Providers guidance and oversight to Absence Management regarding with return to work, fitness for duty and reassignment as an accommodation.Influence across company and several levels up to executive leadership, including working directly with Labor Relations leaders to roll out initiatives and implement processes. Job-Specific Experience, Education & Skills: Required7 years of experience with leave of absence and disability programs, or related area.Bachelor’s degree, or an additional two years of relevant training/experience in lieu of this degree.Expertise with FMLA, ADA, ADA AAA, PWFA, and EEOC rules and guidelines.Experience administering ADA compliance in an interactive discussion with employees.Excellent verbal and written communications skills, with the ability to think and write analytically.Strong negotiating skills and the ability to resolve conflict.Ability to interpret and apply regulations, policies, and procedures, including collective bargaining agreement (CBA) provisions.Proficiency with Microsoft Office applications and web-based vendor systems and PeopleSoft HRIS.A positive and professional demeanor, with the ability to work collaboratively in a team environment.Strong presentation and training skills.Ability to maintain confidentiality.High school diploma or equivalent.Minimum age of 18.Must be authorized to work in the U.S.PreferredProfessional certifications (e.g., CLMS, PHR, ARM or workers' compensation). Job-Specific Leadership Expectations: Embody our values to own safety, do the right thing, be caring and kind, and deliver performance. Salary Range: $103,600 - $155,400 / year Salary Details: Pay will be based on multiple factors, including and not limited to location, relevant experience/level and skillset while balancing internal equity relative to other Alaska/Hawaiian/Horizon employees. Alaska/Hawaiian/Horizon is committed to fair, unbiased compensation along with competitive benefits in all locations in which we operate. Note: We don’t typically hire at the top of the range. Total Rewards: Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status. Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon AirComprehensive well-being programs including medical, dental and vision benefitsGenerous 401k match programQuarterly and annual bonus plansGenerous holiday and paid time off For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits. Regulatory Information: Equal Employment Opportunity Policy Statement  It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment.    We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.   We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 (“Section 503”) and the Vietnam Era Veteran’s Readjustment Assistance Act of 1974 (“VEVRAA”).  All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities.    To implement this policy, we will:  (1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories; (2) Ensure that employment decisions are based only on valid job requirements; and (3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.  Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions  of VEVRAA.  Government Contractor & Department of Transportation (DOT) Regulations Alaska Airlines, Hawaiian Airlines & Horizon Air are regulated by the Department of Transportation (DOT – regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn.  FLSA Status: Exempt Employment Type: Full-Time Regular/Temporary: Regular Requisition Type: Management Location: Seattle - Hub Featured Job: 0 A:: Y - T1 L:: #LI-B

Created: 2025-10-18