Operations Supervisor

Description JOB SUMMARY: Supervises the day-to-day activities related to transportation and warehousing operations to ensure that Distribution Center KPIs and governmental regulations are met.The schedule for this role is Monday - Friday, 4:00 PM to 12:30 PM. Pay is commensurate with experience, range is $70k-$75k, the role is bonus eligible.ESSENTIAL FUNCTIONS:Supervises the day-to-day activities of warehouse operations, including daily work assignments, monitoring productivity, accuracy, and KPIs, and identifying areas for improvement to meet or exceed Division standards and objectives. (30%)Supervises the day-to-day activities of transportation operations (route overload cuts, personnel utilization, on-time performance, off-load rate, driver debriefing, etc.) to ensure established standards are met or exceeded. (20%)Supervises assigned staff, providing training to ensure compliance with established standards for quality, sanitation, security, and safety. (20%)Monitor fleet operations, including loading and dispatch times, vehicle and equipment utilization reports, and vehicle safety and maintenance to ensure compliance with GSF and DOT standards. (10%)Distributes daily productivity reports and monitors daily receiving to ensure compliance with such product-related issues as QIP testing, storage, HACCP food quality standards, and new product slotting. (10%)Monitors staffing levels, including the weekly casual work schedule and relieving warehouse and transportation supervisors and leads as required, to ensure required work tasks can be achieved. (10%)Performs other related and assigned duties as necessary.LEADERSHIP/MANAGEMENT RESPONSIBILITYSupervises between 20 and 100 employees PERFORMANCE CATEGORIESProductivity/quality standards: cases per hourProductivity/quality standards: delivery efficiency and timelinessProductivity/quality standards: accuracy, timeliness, thoroughnessBudgetCost containmentTeamwork within the department and across departmentsProject/assignment standardsCustomer satisfactionEmployee developmentSafety standards and procedures: employeesSafety standards and procedures: facility and warehouse equipmentMINIMUM QUALIFICATIONS: Education and experience equivalent to: Education/Certification:Bachelor's degree in Business Administration from an accredited college or university. DOT training with appropriate agencies. Experience:3 to 6 years of relevant work experience in warehouse and transportation operations, including inventory, and shipping and receiving Knowledge, Skills and Abilities Knowledge of (B/basic; J/journey; E/expert):Shipping and receiving concepts and techniques (E)Relevant safety policies, practices, and procedures (E)Transportation concepts and procedures (J)Transportation and logistics principles (J)DOT regulations, policies, and procedures (J)Supervisory concepts and techniques (J)PC word processing/spreadsheet software (J)Inventory control concepts and techniques (B)Labor contracts and labor union environment (B)Skill and ability to:Supervise and motivate employees in a team-based environmentInterpret transportation and warehouse anomalies and identify appropriate solutionsCommunicate and coordinate effectively with employees verbally and in writingRead and process written information with a high degree of accuracyWork effectively in a general business environment, with a focus on high levels of quality and customer serviceTravel via airplane and drive an automobileAct in accordance with GSF's Values and Creed

Created: 2025-11-04