Customer Service Representative

Mid-American Title Loans - Customer Service RepresentativeJob Description:As a Customer Service Representative at Mid-American Title Loans, you'll assist potential borrowers and current customers with loan inquiries, evaluate vehicles, manage loans and payments, maintain daily customer communication, and make courtesy calls as needed. You'll be a key part of our team, ensuring our customers have a fast, friendly, and hassle-free experience.Why Join Mid-American Title Loans?We value and reward the dedication of our employees with:Competitive salaries6 paid holidaysPaid vacationComprehensive benefits package (Medical, Dental, Vision, and voluntary benefits) after 91 days of employmentPaid on-the-job trainingFull-time schedule: Monday-Friday, 10 AM - 6 PM; Saturday, 9 AM - 2 PM; closed SundaysJob Requirements:General:Must be able to work full-timePositive attitude and strong work ethicExcellent communication skillsDetail-orientedEducation:High School Diploma or equivalent requiredExperience:Previous customer service experience preferredComputer and data entry experienceAbout You:We take pride in providing top-quality service to our customers. We're looking for motivated, honest, dependable individuals who are eager to build a lasting career with us.About Us:Mid-American Title Loans is one of America's most respected title loan companies, with nearly 1,000 stores across more than 20 states. Since 1990, our mission has been to provide fast, transparent, and hassle-free access to cash - all while upholding the highest standards of honesty and customer service.Our Customer Service Representatives are the heart of our business, making a real difference in the communities we serve.Important: All applicants must pass a company background screening, including credit and criminal checks.

Created: 2025-11-12