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Part Sourcing Specialist

Safelite - Baltimore, MD

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Job Description

What You’ll GetPay starting at $18/hourWeekly payday every FridayTotal job benefits valued at more than $10k, including:401(k) plan with company matchingMedical coverage plans tailored to your needsPaid time off (PTO), company holidays, and paid volunteer daysUp to $5,250 in tuition reimbursement per yearPaid training and access to all the tools and resources you need to be successfulExplore our health, wealth, and life offerings at What You’ll DoSource out-of-stock parts internally and externally, optimizing cost-effectiveness and delivery timeTrack inbound part shipments using multiple systems, providing regular updates to customers and partnersConfirm receipt of sourced items through invoice audits, effective communication with partners and customers, and resolution of purchase order discrepancies through VIN and insurance verificationEnsure sourced parts meet quality standards through systematic checks and visual management toolsEngage with customers and internal partners to resolve issues with empathy and professionalism, using de-escalation techniques to manage challenging interactionsBuild and maintain strong relationships with customers and vendors to ensure a positive experience and timely resolution of concernsDemonstrate flexibility by undertaking additional duties assigned by leadership as neededWhat You’ll NeedMust be 18 years of age or olderAbilit to work a Saturday rotation, consisting of at least two Saturdays every monthCustomer service experience preferred, especially in high-volume or fast-paced environmentsExperience in warehousing, part sourcing, distribution, or supply chain is a plusProficiency in Microsoft programs including Access, Excel, Word, Outlook, and PowerPointDemonstrates a growth mindset, collaborative work style, and a passion for continuous learningShows resilience, adaptability, and a commitment to providing outstanding service in challenging situationsAbility to de-escalate tense situations and maintain professionalism under pressureThrives in working under pressure against priority deadlines with a high attention to detailApply today and start your fulfilling journey! #LI- JB1#INDSCThis job description in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees may be required to perform other related duties as assigned to ensure workload coverage. This job description does NOT constitute an employment agreement between the employer and employee and is subject to change by the employer as the organizational needs and requirements of the job change.This position description is not all inclusive for every aspect of this role. Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not, and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job’s essential duties because of an ADA disability.Other qualifications may be required to ensure employment eligibility in accordance with local laws, regulations and with Safelite Group, Inc. policies and practices.--Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching "Find Open Jobs".Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. Learn more at Careers amounts are estimates only. Actual values will depend on benefit elections during enrollment.This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job’s essential duties because of an ADA disability.

Created: 2025-11-17

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