Automotive Service Manager
Private - Dover, NH
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Automotive Dealership Service ManagerRequired: Automotive Service Manager ExperienceRelocation Assistance Available Excellent Income & Benefits!A successful import dealership in the seacoast region of New Hampshire is seeking an EXPERIENCED AUTOMOTIVE SERVICE MANAGER to manage the activities of our high-volume service department, meet performance targets, and ensure exceptional customer service is practiced. Required: Automotive dealership service manager experience. Prefer proficiency with Xtime service software. Ideal applicants will also have excellent managerial and leadership skills in a high-volume setting, experience in achieving profitability, and high levels of customer and employee satisfaction and retention. Apply now for this great opportunity! We offer excellent benefits:A generous income and benefits package will be discussed during the interview!A positive and professional team environmentResponsibilities - Auto Dealership Service Manager:Manage an efficient and profitable high-volume auto dealership Service DepartmentResponsible for the service department's production.Manages, hires, and supports technicians, service advisors, and support personnel.Solves problems and meets predetermined service and sales objectivesSupervises service department personnel in accordance with policies and proceduresEnsures processes are in place in order to evaluate staff, workflow, and customer serviceCreates work schedules and maintains proper accounting of service technicians' productivityOversees employee training and developmentEnsures a safe working environment and proper maintenance and repair of all equipment.Sets department goals and objectivesOversees and analyzes department performance and identifies areas that need improvement.Develops action plans to improve performance.Ensures consistent follow-ups to increase customer loyalty and CSIEnsures maintenance and repairs are performed correctly by conducting spot checks on jobsManages the department in accordance with company and manufacturer requirements Requirements:Required: Automotive dealership Service Manager experienceA strong work ethic with excellent team building, leadership and managerial skillsProficient with Xtime service software is preferredExcellent customer service and communication skillsA positive attitude and professional appearanceValid driver's license and insurance
Created: 2025-11-19