Customer Service - High Volume - On-Site - 7:30a - 4p

Job Description:We Deliver the Goods:Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and moreGrowth opportunities performing essential work to support America’s food distribution systemSafe and inclusive working environment, including culture of rewards, recognition, and respectJoin a fast-paced, customer-focused team where every day is different!We’re looking for a detail-oriented Customer Service Representative (CSR) who thrives in a busy environment, loves solving problems, and can handle a high volume of emails and phone calls with professionalism and a great attitude.As a Customer Service Representative, you’ll play a key role in keeping our customers happy and our operations running smoothly.  Your main responsibilities will include:Accurately entering customer orders, credits, and invoices in a timely mannerResponding quickly and professionally to customer inquiries via phone and emailTroubleshooting order or delivery issues with care and efficiencyPartnering with vendors to request samples and provide solutionsWorking with other departments to ensure continuity of serviceManaging administrative tasks such as checking pricing, handling special orders, etcAttending regular team meetings and training sessions to stay sharp and informedCollaborating across departments to ensure every customer has a great experienceQualifications:Education: High School Diploma or GED (required)Experience: Minimum of 1 year in customer service, call center, or a related fieldTech Skills: Strong computer skills, including Microsoft Outlook, Word, and ExcelPersonality: Positive, dependable, and adaptable - someone who brings a “can-do” attitude to a fast-paced, team-oriented environmentWork Ethic: Comfortable managing a large volume of emails and calls each day, staying organized under pressureCompany descriptionVistar customers are everywhere people work, play, and shop. Vistar is America’s leading candy, snack, and beverage distributor with more than 25 distribution centers delivering everything from popcorn to healthy meal replacements anywhere in the U.S. The company has thrived by innovating, exceeding customer expectations, and fostering a collaborative culture built on teamwork, doing what’s right, and giving back to the communities they serve.Awards and AccoladesPerformance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy; (2) the "EEO is the Law" poster and supplement; and (3) the Pay Transparency Policy Statement.

Created: 2025-12-04