SOC Operator, FT Overnight, $22.40, 12p.m. - 8 a.m.

Global Security Operations Center (GSOC) Operator – Framingham, MAPay Rate: $22.40/hrSchedule: Sunday–Thursday, 0000–0800 (Overnight)We help make your world a safer place.Securitas is a global company providing the most advanced and sustainable security solutions in the industry. Operating in 47 countries with 355,000 employees and over 150,000 clients, we play a critical role in protecting people, property, and operations around the world.Our Global Security Operations Center (GSOC) positions are essential to maintaining a safe and secure environment. GSOC Operators serve as the central communication hub—monitoring systems, coordinating responses, and supporting on-site teams. This role requires strong attention to detail, advanced computer capabilities, and experience in both security and SOC operations.Position Overview – GSOC OperatorAs a GSOC Operator assigned to the Framingham region, you will monitor security systems, coordinate responses, and maintain detailed incident documentation. This role directly supports field officers and ensures the safety of personnel and property across client facilities.Key ResponsibilitiesSurveillance & Monitoring: Operate CCTV, alarm monitoring software, and life-safety systems to identify and respond to potential threats.Access Control: Utilize advanced computer systems and security platforms to manage and monitor access points.Emergency Dispatching: Coordinate responses to alarms, incidents, and emergencies using radios, phones, and digital communication tools.Communication: Maintain clear and professional communication with on-site officers, emergency responders, and client stakeholders.Incident Reporting: Record all incidents, alarms, and system activity with accuracy and attention to detail.Training & Development: Complete a structured training program covering GSOC systems, emergency protocols, and site-specific procedures.Customer Service: Provide professional support to client personnel and visitors, helping create a safe and secure environment.QualificationsExcellent observational, multitasking, and decision-making skillsAbility to remain calm and professional under pressureStrong written and verbal communication abilitiesHigh technical aptitude with the ability to learn new software quicklyEthical, reliable, and committed to following all safety protocolsRequirementsMust be at least 18 years oldHigh school diploma, GED, or equivalentReliable transportation and communicationLegal authorization to work in the United StatesFluent in spoken and written EnglishAdvanced computer skills requiredMinimum 2–3 years of security experience requiredSOC or control-room experience strongly preferred3+ years of customer service experienceEnhanced BenefitsMedical (Anthem), Dental (Aetna), Vision (VSP)401(k) with employer matchPaid life insurance, paid time off, and paid uniformsCompany-paid training and continuing educationWellness, financial, and EAP programsEmployee discount programs (vehicles, electronics, travel, and more)Securitas is a trusted security partner helping make the world a safer place.Learn more and apply today at to explore your career path.EOE/M/F/Veterans/Disabilities“Securitas is committed to diversity, equity, inclusion, and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic.”#NorthernNESecuritas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team. Benefits include:  Retirement plan Employer-provided medical and dental coverage Company-paid life insurance Voluntary life and disability insurance Employee assistance plan Securitas Saves discount program Paid holidays Paid time away from work Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply. Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.

Created: 2025-12-07