Development Assistant, Direct Response, Trust

Role/Department Summary: The Development Assistant, Direct Response, will serve a vital supportive role in helping to achieve the fundraising goals set by the Boston Children’s Hospital Trust. Working with the Leadership Giving team, this position will partner with the team to operate efficiently in its efforts to raise philanthropic support for the hospital’s mission. They will also have a unique career development opportunity to gain experience in fundraising at a large and highly impactful organization. Responsibilities:Serve as the primary point of contact for all donor inquiries, including those related to gifts, sustainer questions and cancellations, and tribute requestsWork with our direct response strategy agency to coordinate on-brand, on-time, and error-free production of direct mail fundraising mailings, in collaboration with the rest of the teamAccurately proofread all marketing copy to ensure accuracyAct as team lead on donor communications for tribute givingPrepare invoices for the dept including payment requisitions for vendors and employee reimbursements; Serve as contact to resolve discrepancies; Reconcile monthly bills with overall budgetMake local, national, or international travel arrangements for Trust and hospital staff as neededProvide general office support including answering phones, preparing special mailings, and providing other basic administrative help as necessaryOrganize remote and occasional onsite meetings including: developing and managing invitation lists, attendance, room space, and refreshmentsAssist supervisor with special projects and prepare reports and documents as neededDevelop proficiency in donor database, with the ability to run basic reports and queriesMay serve as resource and provide training to other admin staffEducation Requirements:An Associate’s Degree and 4 years of fundraising related work experience is required. Bachelor’s degree preferred and would replace the experience requirementExperience: Customer service experience preferredStrong written and verbal communication skillsExcellent attention to detail and highly proficient in proofreading and project managementHighly organized and self-motivated to meet critical deadlines, with the ability to work under pressure while coordinating several projects simultaneouslyAbility to develop strong relationships with others and foster a positive work environmentStrong critical thinking skills and the ability to proactively problem solve and recommend process improvementsSkilled in Microsoft Office Suite (WORD, Excel, PowerPoint); Ability to work with data and databasesThe posted pay range is Boston Children’s reasonable and good-faith expectation for this pay at the time of posting.Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

Created: 2025-12-07