Client Executive 2 (Multi-client)

Role Overview: Lead with vision. Serve with excellence. Elevate healthcare through hospitality. Yale New Haven Health System (YNHHS) is Connecticut’s leading healthcare network, encompassing Bridgeport Hospital and its Milford Campus, Greenwich Hospital, Lawrence + Memorial Hospital, Yale New Haven Hospital, Saint Raphael’s Campus, Westerly Hospital, and Northeast Medical Group. With more than 7,500 university and community physicians and advanced practitioners, YNHHS delivers comprehensive, integrated, family-focused care across 100+ medical specialties. Sodexo is seeking a strategic and experienced Client Executive 2 – Food Service to lead food and nutrition operations across multiple YNHHS locations, including York Street, Saint Raphael’s, Lawrence + Memorial, and Westerly. This high-impact role will oversee a team of General Managers, Clinical Nutrition, Patient Experience, and culinary leaders, driving operational excellence, client satisfaction, and Sodexo program delivery. Why Join Sodexo?At Sodexo, we believe that food is more than nourishment — it’s a pathway to healing, comfort, and connection. Join a team that’s transforming healthcare hospitality and making a difference in the lives of patients, families, and caregivers every day. What You'll Do: Lead and mentor a team of 5 CE1s/General Managers and 300+ frontline employeesManage multi-site foodservice contracts and ensure KPI attainment across locationsDevelop and manage client and Sodexo budgets; ensure fiscal accountability and performanceBuild and maintain strong relationships with hospital and health system C-suite leadersOversee union workforce operations and ensure compliance with labor agreementsChampion Sodexo’s standards for quality, safety, and patient experienceCollaborate with VPO Melissa Deschamps and CE2 Raelynn (Bridgeport) on system-wide initiativesServe as a visible leader within the New Haven market, representing Sodexo with professionalism and impact What We Offer: Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire. What You Bring: Proven success in multi-site foodservice leadership, preferably within healthcareStrong financial acumen and experience managing large budgetsExceptional client relationship management and executive presenceAbility to lead unionized teams and navigate complex operational environmentsFamiliarity with Sodexo systems, tools, and culture — internal candidates strongly preferredWillingness to be onsite 80% of the time; hybrid flexibility availablePMP or Lean Six Sigma certification a plus Who We Are: At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form. Qualifications & Requirements: Minimum Education Requirement - Bachelor’s Degree or equivalent experienceMinimum Management Experience – 7 yearsMinimum Functional Experience – 7 years

Created: 2025-12-14