System Quality Assurance Manager

Job DescriptionAramark Healthcare+ has an immediate need for a System Food Service Quality and Standards Manager for The Children's Hospital of Philadelphia. The System Food Service Quality and Standards Manager will be responsible for engaging with front line managers and front line associates to manage safety, sanitation and compliance in the food service operation, and to develop corrective action plans and assist with implementing these plans. Position may also facilitate training on a 1:1 or group basis. This position is culinary based and will be required to cover culinary shifts/stations as needed. Job ResponsibilitiesConduct regular on-site Quality Assurance Audits utilizing the Aramark Productivity PortalDevelop and implement corrective action plans for locations identified as not meeting Aramark Standards as it relates to food ordering, production and serviceFocus on implementation and training of Aramark?s 5 P?s of Food ManagementWork with client constituents to develop training material for client front line staffWork with VPO, DM?s and Director of Culinary to develop various training material to assist in driving operational outcomes to the operating locationsContinually seek to improve performance; hold staff accountable for challenging goalsProvide leadership in the implementation and maintenance of internal control and business process improvement initiatives.Develop and be accountable for a culture that creates a safe work environment.Develop and execute a process for monitoring, testing and reporting compliance.Identify risks or opportunities to strengthen internal controls and present recommendations for process improvement initiatives.Covers as a culinary supervisor on weekends when assigned to work and as needed. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.QualificationsBachelor's degree or equivalent experienceCulinary degree preferredRequires at least 1-3 years of experience in a food service management roleHealthcare experience preferredSERV Safe certification and/or HACCP knowledge preferred. Strong interpersonal skillsAbility to maintain effective client and customer rapport for mutually beneficial business relationshipsAbility to demonstrate excellent customer service using Aramark's standard service modelAbility to maintain an effective working relationship with other departments to a unified food service experience for all customersNote: This client location requires working on site to be fully vaccinated against COVID-19 before start date as well as fingerprinting and child abuse clearance. EducationAbout AramarkOur MissionRooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.About AramarkThe people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at connect with us on Facebook, Instagram and Twitter.

Created: 2026-01-01