Bilingual Service Assistant

RenuityBilingual Spanish Service Assistant $17/hrIn-Office PositionThe home improvement industry is broken. Renuity is here to fix it. We’ve united seven of the most trusted home renovation companies in America under one powerful brand – Renuity. Together we’re on a mission to revolutionize home improvement, making it faster, easier, and stress-free to upgrade your home inside and out. Whether it’s a new bath, a custom closet, or exterior upgrades, we help people create homes they love – without the hassle. With expert teams in 36 states and counting, there’s probably a Renuity home in your neighborhood. And we’re just getting started. If you’re ready to build the future of home improvement, join us.  What We OfferFull-Time benefits offered: health, dental, vision and supplemental insuranceHands-on experience with an industry leader in home remodelingPaid Holidays and PTO, 401(k)A respectful, forward-thinking work culture  About This RoleServe as the liaison between homeowners, Service Technicians, and Field ManagersMaintain the computer system by updating and entering job-related dataPlan to prevent problems and resolve current issuesAnswer warranty questions and resolve warranty claimsEnter detailed notes about customer complaints and resolutionSubmit warranty claims for service partsFollow up with claims based on the technician reportsAssist the Operations manager and the Service Manager in providing customer care and scheduling service callsCommunicate with customers regarding updates, appointments, delays, or reschedulesHours M-F, 8am - 4:30pmKey QualificationsAt least three (3) years of office-based customer service preferredExperience in home improvement or construction industry preferred Must be able to efficiently multi-task and work independently with minimal supervisionAttention to detail with accurate and excellent data entry skillsExcellent time and task management skillsAbility to maintain confidentiality Proficiency in MS Office 365 Bilingual skills in both English and Spanish Flexible, positive attitude Office location: 3801 SW 30th Avenue, Fort Lauderdale, FL 33312Type: W2 position, Full-time, In-OfficeOffice Location: 3801 SW 30th Avenue, Fort Lauderdale, FL 33312About RenuityRenuity is a national leader in the direct-to-consumer home improvement industry, dedicated to transforming spaces and enhancing lives. As one of the fastest-growing providers in the country, we operate under the Renuity brand and through a network of trusted regional companies—including Mad City Windows & Baths, Statewide Remodeling, Rite Window, and Closet America.Backed by private equity and fueled by an ambitious growth strategy, Renuity has expanded rapidly through strategic acquisitions. Today, we’re focused on unifying our brands, streamlining operations, and delivering exceptional service to homeowners nationwide. We’ve already helped hundreds of thousands of customers upgrade their homes with quality products and expert installation—at competitive prices.At Renuity, you’ll join a dynamic, fast-paced, and collaborative team where your work directly contributes to the company’s success. Our people work closely with executive leadership, embrace innovation, and drive real impact. Whether you’re in the field or at HQ, you’ll be part of shaping the future of home improvement—and building a career you can be proud of. To learn more, visit .  Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact Humanresources@. If you have a question regarding your application, please contact TA@To access Renuity's Privacy Policy, please click here: Privacy Policy

Created: 2026-01-12