Senior Relocation Project Manager
*US AMR-Jones Lang LaSalle Americas, Inc. - Milpitas, CA
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JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Project Administration and ReportingMaintain up-to-date project time forecasts that accurately estimate the staffing requirements for each projectUnderstand labor forecast reporting and collaborate with other Relocation Team Leads and/or the Variable Team Leads to select staff for projectReview and approve line item timesheet entriesReview, revise, reconcile and verify invoices within the timeframe specified by accountingManage, review and approve all reports for submittal to clientAssure completeness of all internal project administrative close-out activities Participate actively in quarterly budget reviews Maintain revenue status for projects/accountsMove/Project ManagementManage all project activities on account and/or projects assignedManage personnel; delegate responsibilities and oversee work on multiple projects of varying complexityOversee the planning, scheduling and implementation of project scopeProactively manage project-related issues on account or assignmentEnsure JLL best practices and policies are being followedDevelop a quality plan for each account/project. Provide leadership and guidance in the area of service delivery quality and monitor quality resultsEnsure operations manual is in place and updated on accountFacilitate a project kick-off meeting with internal staff and key stakeholders to ensure responsibilities are communicated and understood by all concernedParticipate in select planning meetings hosted by the client, JLL teams (in case of multi X account) and other key stakeholdersReview project goals and objectives, making changes where necessary to ensure desired project resultsReview the developed and implemented move/occupancy project plan and budget through collaboration with the client, facility manager, project manager and Construction managerReview project status and tracking reports, process purchase orders and invoices for due diligence and financialsOversee the project scope and budget, proactively address out-of-scope items with the client and if needed, initiate change ordersDemonstrate a proactive focus on meeting client and project requirements in a timely and cost effective mannerOversee the preparation of various RFP’s needed for vendor and contractor services for the complete projectEnsure the incorporation of “best practices” into projectsEnsure that meetings to review project schedules with all participating vendors and key stakeholders are initiated and held regularlyIdentify and address areas of concern regarding potential liabilities and riskEnsure project processes are managed in accordance with the client’s and JLL policies and proceduresOversee the procurement of all necessary vendors and outside laborOversee the management of supporting suppliers (technology, telephony, furniture, etc.)Evaluate vendors to ensure compliance with the standards of performanceEnsure performance of data input into the CAFM system to maintain occupancy informationDevelop and deliver required project specific reportingComply with all JLL policies and procedures, including but not limited to time & expenses, ethics and business practice.Oversee the work orders and small project management, including but not limited to furniture reconfigurations and space enhancementsEnsure the coordination with various service providers to determine appropriate date(s) for implementation and communicate those datesIf necessary, determine the pricing for any non-baseline work requested (i.e. construction-related needs, furniture reconfigurations, people relocations that exceed baseline parameters, etc.)Oversee meetings to review furniture installation schedules with furniture installation vendors and key stakeholdersManage the furniture plan and budget through collaboration with the relocation manager, facility manager, project manager and construction manager as requiredSupervise delivery of product, off-loading and staging of product for deliveryOversee workspace security and periodic physical inventories of product deployed in client workspaceOversee the furniture installation and relocation services of new or reuse furnitureSupervise quality control of installation crews to ensure proper handling of client’s assetsSupervise punch lists of installed product and address any escalations in punch list itemsComplete necessary project close-out documentation and project report as required by the clientSupervise team of direct report Furniture InstallersMust be able to work outside normal business hours, walk semi-long distances, stand for extended period(s) of time, stoop, kneel, crouch or crawl, and carry, lift, push, or pull up to 25 poundsLift and/or move objects 10-50 pounds, and occasionally objects up to or more than 100 poundsMay occasionally work in outside weather conditionsAny and all other duties and tasks assignedComply with all JLL policies and procedures, including but not limited to time & expenses, ethics and business practiceClient Communication and ManagementUnderstand and manage client expectations, interact positively with client, provide diplomatic, constructive and productive feedback to accomplish end resultProactively identify with client leadership opportunities for improvement in project executionEstablish regular communication channels with client and partners to obtain feedback and provide project updatesCoordinate smooth staff transition with the client and stakeholders when neededRepresent the Firm at a leadership level; instill in clients a high level of confidence to deliver servicePeople Management, Leadership, Talent Management and TeamworkBe directly responsible for attracting, retaining, developing and managing a team of people (4 or more) who are involved with a specific set of clients, functions, business unit or projectsRecommend and/or take actions regarding team talent (with involvement of HR; Sr. Team Lead, or RMD)Manage directly RPM staff, and delegate responsibilities and oversee work on multiple projects of varying complexity to Sr. Managers as applicableSponsor an internal activity or group focused on improvement of job knowledge, skills, and abilitiesFacilitate/sponsor an idea stream by teamConduct bi-annual IPMP reviewsMentor and train personnelProvide recommendations regarding additional training and development of personnelProvide guidance and training on development of scope proposals and proposal pricingBusiness DevelopmentDirectly responsible for enhancing team revenues through the maintenance and expansion of existing client relationships and by developing new relationships Function as a subject matter expert for a specific product or serviceAble to communicate all available products and service offerings of the Firm Use the developed pitch deck and other marketing materials in presenting the RPM service offeringsContribute to the development of new product and service delivery ideas for the business unitCultivate long term client relationships with current and past clients, developing them into 'friends of JLL' and potential future businessAttend business development meetings and bid walk-throughsIdentify key win themes, develop detailed scopes of work and approachWrite technical proposal response sections and follow established internal proposal development scheduleDelegate selected proposal sections to others for completion or input. Review completed work by othersProvide accurate pricing for proposals and define staffing requirementsOrganize potential client presentation or interview addressing multiple technical or business issuesParticipate in the development of marketing materialsFully conversant in Relocation Project Management, including all RPM servicesGrowth of CompanyParticipate in industry, networking, and educational events; with confidence, represent JLL's core businessPartner with business line leaders on growth of account/or market budgetsImplement Product Line strategy and initiativesAct as sales Subject Matter Expert as needed to support growth.Ensure that all projects comply with Case Study, Cost Savings, BI Data requirements and Value Add's.Collaborate with Marketing/Operations to continually enhance sales toolkitOptimization of Relocation Project Management processes and people to achieve reductions in cost and increase productivitySupport the development of metrics, incorporate into product guidelinesSupport the Firms marketing efforts with suitable content from existing projectsUnderstands, assesses and mitigates risks and outcomes affecting the SLSkills, Knowledge and AbilitiesProficient in a CAD/CAFM technology with a move management module and/or facilities management systemStrong Microsoft Excel skillsStrong Microsoft Projects skillsAbility to utilize the Microsoft Office suite of technologiesHas successfully managed relocations involving over 1000 employeesBackground in project management, construction management, architecture or project strategy planning is desirableOrganizational skills with the ability to identify and manage prioritiesExcellent written and verbal communication skillsDetail orientedFlexibility with work hours and travel as neededAbility to multi-task and work both in a team and independentlyStrong working knowledge of architectural drawings and furniture and space planning conceptsHighly organized with strong analytical skillsStrong interpersonal skills with an ability to interact with executive level external and internal clientsHighly organized with strong analytical skillsAbility to manage all aspects of move management projects effectively and efficiently including, but not limited to Budgeting, Scheduling and Change ordersPrevious experience effectively supervising, training, mentoring and evaluating several move managers at various levels within the organization/teamCapacity to deal with ambiguity and address complex problemsRecommended Experience6 - 10 years of facility, project or construction related experience in a Corporate Real Estate environment.Background in project management, construction management, architecture or project strategy planning is desirableMinimum 2 years as a Sr Relocation Project Manager or related experience.This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without employer sponsorship.Estimated compensation for this position:137,500.00 – 160,000.00 USD per yearThis range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.Location:On-site –Milpitas, CAIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!Personalized benefits that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:401(k) plan with matching company contributionsComprehensive Medical, Dental & Vision CarePaid parental leave at 100% of salary Paid Time Off and Company HolidaysEarly access to earned wages through Daily PayAt JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. 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If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.California Residents onlyIf you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Accepting applications on an ongoing basis until candidate identified.
Created: 2026-01-16