Senior Director of Sales (Senior Living)
Discovery Village Hoffman Estates - Hoffman Estates, IL
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Discover Your Purpose with Us at Discovery Village Hoffman Estates!As Senior Director of Sales, you’ll play an essential role in enriching the lives of seniors, creating meaningful connections, and making a difference every single day.Your Role:As the Senior Director of Sales, your role includes leading sales operations and strategy to achieve occupancy and revenue goals. You’ll provide coaching and direction to the community’s sales team, analyze performance, and drive a consistent, customer-focused sales process that delivers exceptional experiences for residents and families.Position Highlights:Status: Full TimeSchedule: 9-5:30 on call due. Rotating weekend coverage on Saturdays with sales team, flexible hours due to scheduling tours.Location: 1515 Barrington Rd, Hoffman Estates IL 60169Rate of Pay: $85k base + Sales CommissionTravel: 10%-20%Why You'll Love This Community:We are a well-established Senior Living community. Lots of longevity with team members. Very homey and welcoming. 221 independent living and 29 assisted living apartmentsWhat You’ll Do:Provide leadership, coaching, and accountability to the community sales team (Directors of Sales, Sales Associates)Execute and ensure compliance with the company’s Sales Playbook and sales systemsAchieve community sales targets through oversight of inquiries, tours, conversions, and move-insAnalyze competitive market conditions and develop tactical strategies to maintain a competitive edgeBuild and maintain referral networks, conduct outreach, and represent the community at professional eventsPartner with the Executive Director and Regional Sales Leaders on sales strategy, pricing, and tactical plansEvaluate sales performance weekly, coach sales associates, and drive CRM data integrity and reportingCollaborate with executive and regional leadership on competitive analysis, revenue optimization, and NOI contributionOversee the move-in process, ensuring a smooth transition for residents and familiesTrack KPIs, prepare forecasts, and present performance updates to leadershipRepresent the Sales Department as part of the executive leadership teamQualifications:Bachelor’s degree in Business Administration, Marketing, or related fieldMinimum 5 years of experience in senior living sales/marketing with at least 2 years in a leadership roleProven success in achieving occupancy and revenue targetsStrong supervisory and coaching skills with ability to manage multiple sales team membersExcellent communication, presentation, and relationship-building skillsProficiency with Microsoft Office and CRM systemsStrong analytical ability with experience in competitive market analysisFamiliarity with software's CRM and AlineWhy Join Us?Enjoy a comprehensive benefits package – medical, dental, vision, PTO, 401(k) and more for eligible positionsThrive in a purpose-driven environment that puts residents firstJoin a collaborative, supportive leadership team that values your voiceBuild meaningful connections and create lasting impact for residents and their loved onesBenefits You’ll Enjoy:Competitive wagesEarly access to earned wages before payday!Flexible scheduling options with full-time and part-time hoursPaid time off and Holidays (full-time)Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time)401(K) with employer matchPaid trainingOpportunities for growth and advancementMeals and uniformsEmployee Assistance ProgramAbout Discovery Management GroupDiscovery Management Group is part of the Discovery Senior Living family of companies, a recognized industry leader for performance, innovation and lifestyle customization that today, ranks among the 2 largest U.S. senior living operators. Discovery Management Group specializes in managing and enhancing senior living communities across the United States. With a focus on innovation, operational excellence, and lifestyle personalization, Discovery Management Group plays a vital role in serving more than 6,500 residents nationwide.Equal Opportunity EmployerWe are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. EOE D/VA Note to ApplicantsThis job description outlines the general nature and level of responsibilities for this role and is not an exhaustive list of all duties. Qualified individuals with disabilities, as defined by the ADA, must be able to perform the essential job functions with or without reasonable accommodation, as determined on a case-by-case basis.Agency PolicyWe do not accept unsolicited resumes from staffing agencies. Please refrain from contacting hiring managers directly.Employment Scam WarningWe only post jobs on our official careers site and accept applications through that platform. We do not conduct interviews via text or social media or ask for personal or banking information.
Created: 2026-01-22