Resident District Manager - Hospitality

Job DescriptionThe Portfolio Group, under the Workplace Experience Group umbrella, delivers seamless experiences from the breakroom to the boardroom, providing a signature suite of services for each unique business portfolio. Our team builds partnerships that excel, creating experiences that break the mold, where convenience, consistency, and excellence are a given. ?One Partner. ?Infinite Solutions.? ? As a Resident District Manager, you will provide overall vision, planning, direction, and control for a high-profile financial institution typically generating $30M+ in annual revenue. This role is primarily responsible for delivering exceptional customer satisfaction and service excellence, ensuring seamless day-to-day operations, maintaining strong and trusted client relationships, and effectively managing financial performance within a subsidized operating model. Success in this role requires a consultative, client focused approach that consistently aligns services with client expectations, contractual commitments, and brand standards. The ideal candidate will bring a strong operational background, exceptional leadership skills, and the ability to collaborate effectively across multiple departments. This position has full responsibility for day to day operations in partnership with the onsite management team. Compensation DataCOMPENSATION: The salary for this position is $137,500 to $170,000. If both numbers are the same, that is the amount that Aramark expects to offer.  This is Aramark?s good faith and reasonable estimate of the compensation for this position as of the time of posting.  BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources.   Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage.  Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.  For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation.   There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity.Job ResponsibilitiesLeadership & Talent Management Provide overall ownership and accountability for operational management and financial performance across a single, high-profile subsidized account with multiple points of service. Model strong leadership behaviors while ensuring the highest standards of safety, quality, confidentiality, and service excellence for employees, clients, and consumers. Lead, coach, and mentor the on-site management team by establishing clear expectations and reinforcing a culture of accountability, collaboration, and continuous improvement. Identify, develop, and engage top talent; plan for succession; and recognize performance while developing team members to their fullest potential. Lead effective management team meetings and ensure safety, sanitation, and operating standards are consistently met across all service areas. Client Partnership & Service Excellence Establish and maintain a highly effective, trust-based relationship with a high-profile client, ensuring all points of service align with client expectations, contractual commitments, and brand standards. Proactively identify client needs, communicate operational performance, and address concerns with responsiveness, discretion, and urgency. Serve as the primary point of accountability for overall client satisfaction across all service locations, including cafés, retail, conferencing, catering, and executive dining. Ensure customer satisfaction surveys and feedback mechanisms are completed and leveraged to drive continuous service improvements. Financial Stewardship Manage the account budget with strong fiscal discipline and sensitivity to the subsidized financial model, balancing cost control with service expectations. Maintain ownership and oversight of the account P&L, ensuring accurate reporting, transparency, and alignment with client financial objectives. Analyze labor, inventory, and operational data across all service areas to educate teams on cost drivers and identify opportunities to improve efficiency without compromising quality. Operational Excellence & Efficiency Drive consistent execution of Aramark operating standards and processes across all points of service, with a strong focus on efficiency, labor optimization, and cost management. Lead the management team in implementing labor and financial initiatives aligned with corporate objectives and client expectations. Maintain a strong understanding of endtoend supply chain and procurement processes, ensuring the use of authorized suppliers and contract compliance across all service outlets. Compliance & Risk Management Ensure all service locations maintain safe, compliant, and professional work environments for employees, clients, and guests. Enforce adherence to applicable policies, laws, and regulations, including safety, health, sanitation, and wage and hour requirements. Proactively mitigate operational, financial, and reputational risk through consistent oversight, documentation, and application of standards. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications5?10 years of experience at the General Manager level or higher, including responsibility for subsidized operations within hospitality, retail, conferencing, and catering environments  Bachelor?s degree required to be successful; an advanced degree in business or a related field is preferred  Demonstrated leadership and team management capabilities, with broad knowledge of management practices, sound business judgment, and strong client/consumer engagement skills  Proven ability to hire, assess, develop, and retain high performing talent  Comfortable reading, interpreting, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational needs  Strong communication and collaboration skills, with the ability to work effectively across all levels of the organization?from frontline associates to senior leadership  Customer focused mindset with strong relationship building capabilities  Strategic thinking and problem-solving skills  High level of integrity, professionalism, and accountability  Ability to work independently as well as collaboratively within a team environment  Union ExperienceWillingness and ability to travel up to 25% EducationAbout AramarkOur MissionRooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About AramarkThe people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at connect with us on Facebook, Instagram and Twitter.

Created: 2026-02-01