Food Service Manager 2

Role Overview: Lead Patient Dining Excellence at a Premier Academic Medical Center  Sodexo is seeking a passionate and driven Food Service Manager 2 to join our team at Penn State Health – Milton S. Hershey Medical Center (HMC), a prestigious 628-bed academic medical center and the flagship of the Penn State Health System. HMC is central Pennsylvania’s only locally based academic medical center, a Magnet-designated hospital since 2007, and the only medical facility in Pennsylvania accredited as a Level 1 Trauma Center for both children and adults. The campus also includes Penn State Health Children’s Hospital, Penn State Cancer Institute, and Penn State College of Medicine. Why Join Sodexo at Hershey Medical Center?Work at a nationally recognized academic medical centerBe part of an innovative pilot program for patient service developmentPartner with a leadership team focused on inclusion and excellenceMake a direct impact on the patient experience in a complex healthcare environmentIf you have a passion for serving others and experience managing high-volume food service operations and large teams — we encourage you to apply.  What You'll Do: Oversee daily patient meal service operations across patient care unitsLead implementation and execution of HealthTouch platform and Experiencia initiativesSupport bedside ordering model and traditional patient meal delivery systemsDirect tray line operations serving approximately 300 patient meals per serviceManage and support a team of approximately 25 frontline employeesSupervise scheduling, delegation, and daily workflow to meet service standardsConduct gold check audits and prepare performance reportsEstablish operating standards and implement continuous quality improvementsBuild strong relationships with hospital leadership and key clinical partnersEnsure compliance with Sodexo standards, food safety, and regulatory guidelinesSupport inclusion initiatives and foster a collaborative client partnership What We Offer: Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire. What You Bring: Food service management experience in a high-volume environmentStrong frontline leadership and team development skillsAbility to manage large patient meal operations with attention to quality and serviceExperience working in a union environment preferredHealthcare experience preferred, but not requiredStrong communication and relationship-building skillsAbility to work a flexible schedule (typically 5:00 a.m. or 7:00 a.m. start)Passion for delivering compassionate, patient-focused service Who We Are: At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form. Qualifications & Requirements: Minimum Education Requirement - High School Diploma or GED or EquivalentMinimum Management Experience - 1 year

Created: 2026-02-09