Supervisor, Maintenance

Invitation Homes is a fast-paced evolving company, offering high-quality homes for lease in desirable neighborhoods across America. As the nation’s premier home leasing company, we own, lease and operate approximately 80,000 properties ensuring a move-in ready living space that provides a clean, safe, and functional home for our residents.  The market teams include our Leasing and Property Management teams as well as our Rehab, Turns & Maintenance professionals. Together, our talented teams create excellent resident experiences from the time the resident moves into the home, throughout the duration of their lease and during their transition as they move out. Our teams work hard to create and maintain high-quality homes and ensure potential residents are presented with a rental property they can’t refuse!  We are seeking candidates with a drive to excel in our thriving organization. We are looking for professionals who are ready to join our work-family, provide excellent service to internal and external customers and embrace our fast and friendly approach. As the single-family home rental industry is quickly evolving, we are looking for dedicated learners who are passionate to serve our residents and maintain top-quality homes. Apply today! We’re looking forward to getting to know you!   Job SummaryThe Maintenance Supervisor position is responsible for ensuring that a team of maintenance technicians perform high-quality, cost-effective maintenance within single family rental homes owned by the company, provide excellent customer service to residents, and follow company policies, processes and procedures. This role is critical in delivering on Invitation Homes’ promise of a quality home, professional maintenance and a superior resident experience.Essential Job Duties and ResponsibilitiesSupervise a team of maintenance technicians and vendors to ensure maintenance service requests are completed in accordance with company policies, processes, and proceduresWork closely with an office-based team to ensure maintenance technician schedules, including routes, effectively balance the urgency and location of work and resident availabilityCoach and develop maintenance technicians to perform assigned work efficiently and provide a superior resident experience.Utilize available reporting tools to identify opportunities for improvement and provide performance feedback to maintenance techniciansHold recurring maintenance technician training meetings to include, but not be limited to, repair techniques, safety programs, best practices, resident interactions and implementation of policy, process and procedureReview and approve/pre-approve work order repair proposals by verifying appropriate pricing and scope of workMeet with residents to resolve issues/escalations and ensure repairs are completed satisfactorilyEnsure technicians adhere to ProCare proactive maintenance processes and procedures while maintaining a superior resident experienceAct as technical expert to guide maintenance technicians in completion of repairsProvide direct field support, as needed, to maintenance techniciansReport and monitor maintenance deficiencies and equipment failure trendsAttend company-provided training for supervision and individual developmentComply with all company national practices, applicable health and safety rules and regulations, as well as applicable local, state, and federal lawsParticipate in the recruitment, hiring, and onboarding of new maintenance techniciansPerform other duties as assignedEducation and/or ExperienceHigh School diploma or equivalentMinimum 5 years of previous experience in property management maintenance, other rental property maintenance or related trade is requiredMinimum of 1 years’ experience as a supervisorSkills/Specialized KnowledgeAdvanced knowledge and experience in the following: plumbing, electrical, swimming pool, carpentry, sheetrock, exterior structural, HVAC and appliancesAbility to read, write, understand, and communicate in English, multi-lingual a plusAbility to use a personal computer and has working knowledge of Microsoft Word and Excel, as well as computer tracking systemsAbility to use mobile devices (i.e. iPad and/or iPhone) and various mobile applicationsExcellent customer service and interpersonal skills; ability to relate to others and defuse situations involving angry or difficult peopleProfessional verbal and written communication skills; ability to effectively communicate with a diverse workforceStrong organizational and time-management skillsAbility to perform basic mathematical functionsAbility to read and comprehend budgetsAbility to multi-task, make quick and effective decisions, and analyze and resolve problemsAbility to successfully delegate, manage a team, conduct interviews, and train othersAbility to set and meet goals and consistently meet deadlinesAbility to maintain flexibility and creativity in a variety of situationsAbility to maintain confidentialityAbility to drive an automobileRequired Licenses or CertificationsCurrent driver license and automobile insuranceOther licenses and/or certifications as required by state lawThe following certifications are preferred but not required:OSHA 10EPA Certification, Type I and IIHVAC CertificationCPO certification (pool)Other RequirementsAbility to be at work on a regular and consistent basis; Overtime may be required for this position. Must maintain professional appearance and comply with prescribed uniform and appearance policy Must comply with all safety regulations, including the use of personal protective equipment (safety goggles, gloves, mask, etc.) when directed and/or appropriateAbility to perform limited work on weekends and holidays as neededMust be reachable at all times via phone or email/text, except during approved time offMust provide basic hand and power toolsExtensive travel within assigned portfolio required Physical and Mental DemandsStanding, walking, and/or sitting for extended periods of timeFrequent climbing, reaching, and use of fingersModerate stooping, kneeling, crawling, pushing, pulling, lifting, talking, and hearingSustains substantially recurring movement to fingers, hands, wrists, legs, and feetAbility to lift and/or move an excess of 50 pounds or moreAbility to use standard maintenance equipmentAbility to operate assigned equipment and vehiclesAbility to verbally communicate to exchange informationWork EnvironmentIndoor and outdoor field environmentExposure to atmospheric conditionsTravel from site to siteWork and/or walk on various types of surfacesSalary RangeThe salary range for this position is: $57,862.50 - $100,295.00, plus individuals may be eligible for an annual discretionary bonus. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications, location, and applicable employment laws.Compensation and BenefitsTo attract and retain top talent, we're pleased to offer competitive compensation and benefits, including:Annual bonus programHealth, dental, vision, and life insuranceLong-term and short-term disability insuranceGenerous paid time off plans include vacation accrual, sick time, standard holidays and floating holidays401(k) with company matching contributionsAwesome work environment with casual dressTeam events and gatherings (Pre- and Post-Covid)Invitation Homes is an equal opportunity employer committed to fostering a diverse, inclusive and innovative environment with the best associates. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or any other factor protected by applicable federal, state or local law. If you have a disability or special need that requires accommodation, please contact us at [email protected] all recruitment agencies: Invitation Homes does not accept agency resumes.  Please do not forward resumes to Invitation Homes employees.  Invitation Homes is not responsible for any fees related to unsolicited resumes.  #LI-KM1

Created: 2026-02-11