Account Manager

Account ManagerReq number:R7184Employment type:Full timeWorksite flexibility:HybridWho we areCAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.Job SummaryWe are looking for a motivated Account Manager ready to take us to the next level! If you have knowledge of Time and Materials and Statement of Work project delivery with government structures, and are looking for your next career move, apply now.Job DescriptionWe are looking for an Account Manager to drive business development, manage comprehensive delivery operations, and foster strong client relationships within the State of Indiana. This position will be full-time and hybrid.What You’ll DoManage end-to-end delivery operations for the contingent workforce program within the state, ensuring timely and quality talent placementIdentify and pursue new business development opportunities within the assigned state, including new agencies, departments, and expanded service linesCultivate and maintain strong, long-term relationships with key client stakeholders, acting as the primary point of contact for all program-related matters.Provide ongoing client support, addressing inquiries, resolving issues, and ensuring high levels of client satisfactionMonitor program performance against Key Performance Indicators (KPIs) and Service-Level Agreements (SLAs), implementing corrective actions as neededProvide VMS (Vendor Management System) training and assistance when needed to the client and/or suppliersResponsible for candidate screening and shortlisting, interview coordination, and contractor onboarding compliance oversightCollaborate with the applicable recruiting teams to ensure a robust pipeline of qualified candidates for state-specific requirementsPrepare and present regular business reviews to clients and partners, showcasing value and identifying opportunities for program enhancementWhat You’ll NeedRequired:Must reside in Indianapolis, Indiana to meet regularly on client site(s) location as neededBachelor's degree in Business, Marketing, or a related fieldHands-on experience and knowledge of contingent workforce management5–8 years of experience in account management, sales, or recruiting within the staffing or services industry, with direct experience in public sector or large volume accountsKnowledge of Time and Materials (T&M) and Statement of Work (SOW) project delivery, and broad labor category supportPrior Vendor Management System (VMS) application experienceProven ability to grow accounts and manage operational deliveryStrong client and partner relationship management skills and a customer-centric approachPreferred:Previous experience with State of Indiana governmentKnowledge of state government structures and procurement processesPhysical DemandsAbility to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standardsSedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor#LI-CB1Reasonable accommodation statementIf you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to or (888) 824 – 8111.$75,000 - $85,000 per yearThe pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role receive paid time off and may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.

Created: 2026-03-01