Fire Service Coordinator

Join Our Team and Shape the Future!We are one team—united, collaborative, and committed to creating purposeful solutions that move the world forward. Bring your talent, passion, and drive, and we’ll provide the space, support, and opportunity to grow, succeed, and make a difference. Work with award‑winning technology that champions sustainability, safety, and health.What We OfferCompetitive Starting PayOn‑the‑Job Paid TrainingTuition ReimbursementGlobal Advancement Opportunities with Unlimited Career PathwaysCompany Vehicle (as applicable)Referral BonusesComprehensive Benefits PackageMedical, Dental, and Vision InsuranceHealth Savings Account (HSA)Life Insurance401(k) Plan with Company MatchShort‑Term and Long‑Term DisabilityEmployee Assistance ProgramWellness ProgramAnd More!What You Will DoThe Billing Packet Coordinator is responsible for packaging and delivering complete billing packets—including reports and certified payroll—to customers requiring comprehensive documentation. This role ensures accuracy, consistency, and timely submission to support prompt customer payment. You will coordinate invoice packaging activities across both fire and HVAC domains, ensuring efficiency, cost effectiveness, and exceptional customer satisfaction.How You Will Do ItMonitor daily customer accounts to ensure invoices are prepared and sent on time.Manage the complete invoice packaging process, from creation to delivery by email or mail.Respond to customer requests for documentation and backup materials.Support customer relationships by assisting with invoice disputes and driving timely resolution.Collaborate with the billing team during month‑end close to ensure all revenue is captured and billed.What We Look ForRequired QualificationsHigh School Diploma or equivalent3–5 years of customer service experienceExcellent communication skillsStrong organizational abilitiesProficiency with Microsoft Office suitePreferred QualificationsNotary Public certificationPrior industry‑related experience (fire, HVAC, construction, or similar)HIRING HOURLY RANGE: $25.00-30.00 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at

Created: 2026-03-02