Client Service Representative

Location: Chicago, ILWorksite Arrangement: Hybrid, 3 days/week in-officeSchedule: 8am-5pm CT, M-FSalary: $45,000 annually + quarterly merit bonus Start date: ASAPOverview:Avenica partners with a solution-driven insurance brokerage in Chicago and is evaluating talent for a Client Service Representative for their transportation team. This person will be responsible for providing service to clients through effective communication as well as collaboration with internal teams. Great opportunities for long-term growth in the company.How You'll Drive Impact:Maintain timely communication and relationships with insurance agents and carriers on policy inquiries or service requestsAssist with the preparation and submission of tax filingsHandle processing of policy updates, including endorsements and cancellationsReview and verify accuracy of policies to maintain compliance and quality standardsSupport the sales team by logging and organizing new business. This position is not a sales position, but supports the sales team by helping with new account documentation, processing, etc. Qualifications:2+ years of client-facing experience in a fast-paced office environmentHigh School Diploma or equivalent requiredInterest in and comfortability building and maintaining strong client relationshipsStrong customer service and communication skillsStrong organization skills and attention to detailStrong technical skillsWill be required to obtain insurance license within 6 months of hire, cost and training supported by the company. No sales required in this position Benefits: Comprehensive benefits package including healthcare, dental, PTO, holiday time off, and moreUpon completing the application, you will be prompted to complete our HAALO inventory. HAALO is simply a way for us to understand your preferences, behaviors, and work styles. HAALO is a required step to complete this application.By submitting an application to Avenica, you are agreeing to be contacted via SMS text messages and email.Equal Employment Opportunity StatementAvenica is an Equal Opportunity Employer. We are committed to creating an inclusive and diverse workplace where all individuals are respected and valued. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable law.We believe that diversity of backgrounds, perspectives, and experiences strengthens our team and drives innovation. We welcome applicants from all walks of life and encourage individuals from underrepresented groups to apply.

Created: 2026-03-06