Patient Care Specialist

Job SummaryIf you’ re the kind of person who smiles when the phone rings, enjoys helping people, and can juggle a few tasks without breaking a sweat, this role is for you.We’ re looking for a friendly, professional, and detail-oriented  Patient Care Representative  to be the first person our patients see and hear. You’ ll help keep the day running smoothly by supporting patients, providers, and the front desk while creating a welcoming and positive experience for everyone who walks through the door.What You’ ll Be DoingBe the go-to person at the front desk, greeting patients and answering calls with professionalism, warmth, and a calm demeanorSchedule appointments and help keep the day flowing smoothly (no chaos, just good vibes)Enter and update patient information accurately in the Electronic Health Record (EHR)Collect co-pays and fees according to office guidelinesKeep patient records organized, accurate, and confidentialHelp patients sign up for and use the Patient Portal (you’ ll be their tech hero)Route patient messages to the right team members so nothing falls through the cracksPitch in with clerical and administrative tasks to support the team and keep things movingWhat We’ re Looking ForHigh school diploma or GED requiredAt least 1 year of experience in a medical office settingComfortable using Microsoft Windows or similar systemsAbility to occasionally lift up to 10 poundsThe Personality That Thrives HereFriendly, approachable, and genuinely enjoys helping othersCalm under pressure and able to multitask in a busy environmentDetail-oriented with a strong sense of responsibilityTeam-focused, dependable, and eager to learnBrings a positive attitude to work and leaves patients feeling cared forWhy You’ ll Like Working HereYou’ ll be part of a supportive healthcare team that values people, not just processesYou’ ll gain hands-on experience and grow your skills in a medical office environmentYou’ ll make a real difference in patients’ days, sometimes just by being kind 

Created: 2026-03-11