Operations Manager

ResponsibilitiesProvide leadership that supports a team environment that fosters morale, passion, quality, and respectEnsure production, quality, and quantity requirements are consistently met while maintaining budgetary standards and following best practicesMonitor and maintain performance, productivity, and operating costs while ensuring accurate reporting of all accounting dataServe as liaison between the laundry plant, customers, and HHS leadershipDemonstrate continuous ability to maintain and/or improve customer satisfactionLead and manage team member recruiting, training, development, and assignmentsPerform daily inspections and assessments and coach and counsel team membersAnalyze data and make adjustments to meet facility, budget, and compliance goalsDrive compliance with health, safety, and industry regulatory agenciesEstablish and oversees relationships with banking institutions, insurance brokers and vendorsPromote sales to new and existing customers along with the Distribution Director by offering services and eliminating obstacles.SkillsInterpersonal Skills: Ability to interact with individuals at all levels of the organizationCommunication: Effective written, spoken, and non-verbal communicationCustomer Service: Service-oriented mentality with a focus on exceeding expectationsProfessionalism: Maintain a positive and professional demeanor Decision Making: Ability to quickly make sound decisions and judgments Proactivity: Self-motivated with the ability to effectively prioritize projects and needsTeam Player: Willingness to provide support where needed to achieve outcomesBusiness Ethics: Demonstrate integrity, respect, and discretion in all business dealingsOrganization: Attention to detail and ability to effectively manage tasks in a fast-paced environmentRequirementsBachelor’s degree in business administration or related field required; master’s preferred5+ years of industrial or commercial laundry management experienceStrong P&L and Balance Sheet knowledge and understandingAbility to travel 5-10% of the timeProficiency in Microsoft Office Suite and basic knowledge of HRIS systemsAbility to lift weights up to 30 pounds at times.Ability to sit or stand the entire shift for prolonged periods of time.What We OfferPaid time off (vacation and sick)Medical, dental, and vision insurance401(k) with employer matchEmployee assistance program (EAP)Employee resource groups (ERGs)Career development and ongoing trainingImportant to KnowVeterans and candidates with military experience are encouraged to apply.HHS is an Equal Employment Opportunity Employer committed to workplace diversity and inclusion. Who is HHSHHS is a private, family-owned business dedicated to caring for its team members and providing honest, quality-driven customer service. Founded in 1975 as Hospital Housekeeping Systems, today HHS provides services including housekeeping, food, and facility management to nearly 1,000 customers across six industries. We are growing rapidly and seeking motivated leaders to join us for the next stage of our journey. We support and encourage growth from within and believe that we have countless future leaders in our organization who are waiting for their next opportunity. Our Diversity, Equity, and Inclusion (DEI) Team supports a work environment where individuals of all backgrounds are heard, respected, and encouraged to grow.App-mgt

Created: 2026-03-30