Manager, Sales Development

In our "˜always on' world, we believe it's essential to have a genuine connection with the work you do. Job Specification: Sales Development Manager Position: Sales Development Manager Role Overview The Sales Development Manager is responsible for leading, coaching, and developing a team of Sales Development Representatives (SDRs). This role is critical in driving top-of-funnel pipeline growth, ensuring SDRs effectively generate qualified meetings, and supporting Account Managers in the field. The SDR Manager will own the team's strategy, daily operations, and performance, while aligning closely with Sales and Marketing leadership. The ideal candidate is a proven people leader, data-driven, and passionate about building high-performing sales development teams. Key Responsibilities Leadership & Team Development Recruit, train, and manage a high-performing SDR team. Provide ongoing coaching in prospecting, messaging, call execution, and objection handling. Foster a culture of accountability, collaboration, and continuous improvement. Conduct regular 1:1s, team meetings, and performance reviews. Pipeline & Performance Management Define and track SDR KPIs (e.g., meetings booked, conversion rates, activity metrics, pipeline contribution). Monitor day-to-day SDR activity to ensure consistent pipeline generation. Partner with Account Managers to ensure smooth handoff of meetings and opportunities. Forecast pipeline contribution from the SDR function to Sales Leadership. Process & Tools Optimize use of sales engagement tools (e.g., Outreach.io,  LinkedIn Sales Navigator) and CRM (Salesforce). Refine lead qualification and handoff processes for inbound and outbound activities. Collaborate with Marketing on lead follow-up, campaign execution, and inbound lead management. Leverage reporting and dashboards to identify trends, gaps, and opportunities for improvement. Strategy & Alignment Collaborate with Sales leadership to set SDR goals aligned with company revenue targets. Work closely with Account Managers to ensure SDR outreach supports territory and vertical strategies. Partner with Enablement to design onboarding and training programs for SDRs. Continuously explore new tools, AI, and outreach strategies to improve team performance. Key Skills & Competencies Strong leadership and people management skills with a track record of building successful teams. Excellent coaching ability "” strong at role-playing calls, giving feedback, and upskilling reps. Data-driven mindset with the ability to analyze performance metrics and optimize processes. Strong communication skills, both written and verbal. Proficiency in Salesforce, Outreach.io, LinkedIn Sales Navigator, and other modern sales tools. Highly organized, process-oriented, and adaptable in a fast-paced environment. Ability to collaborate cross-functionally with Sales, Marketing, and Enablement teams. Qualifications Bachelor's degree in Business, Marketing, or related field (preferred). 3-5 years of experience in SDR/BDR roles, with at least 1-2 years in a leadership/managerial capacity. Proven success leading teams that deliver against pipeline generation goals. Experience working with enterprise sales teams and channel/partner ecosystems (preferred but not required). Success Metrics Achievement of SDR team goals for meetings booked and opportunities created. Contribution of SDR-generated pipeline to overall sales targets. Team performance against activity and conversion KPIs. Retention, engagement, and development of SDR team members. Effectiveness of SDR/Account Manager collaboration. Why Join Us? Vistance Networks shapes the future of communications technology, pushing past what is possible. We deliver solutions that bring reliability and performance to a world always in motion. Our global team of innovators and employees are trusted advisors who listen to customers first, then deliver value. RUCKUS Networks delivers purpose-driven enterprise networks that enable superior business outcomes in demanding environments. Our solutions combine AI-powered automation, proactive network assurance, and context-aware security, providing exceptional performance with simplified management. If you want to grow your career alongside bright, passionate, and caring people who strive to create what's next...e connect to your future at Vistance Networks. Vistance Networks is an Equal Opportunity Employer (EEO), including people with disabilities and veterans.

Created: 2026-04-01