Reactivity / Quality Shift Lead

The Plant Quality Shift Lead is responsible to assure that process standards are applied in order to meet regulation/ISO requirements, customer satisfaction, and company standard. They report directly to the Quality Operations Manager. They lead a diverse team of salary and hourly Quality professionals integrating into the production and engineering processes while ensuring a solid partnership with manufacturing focusing on Quality processes and Customer Safety.     Additional responsibilities include but are not limited to: Assist in root cause, containment and corrective actions for all quality related issues Initiate investigations of quality concerns internally, at supplier locations and resulting from customer feedback and utilize data to drive issues to closure Achieve timely completion of containment corrective actions (Performance action notices) Collaborate with Subject Matter Experts and utilize problem solving tools in day-to-day operations to drive issue resolution Provide technical liaison support between Engineering, Quality, Production and Product Design departments Represent the 'Voice of the Customer' to platform teams Establish, maintain documentation of processes and train utilizing Stellantis SPW tools Embrace and execute standardization of best practices that ensure quality products Document all non-conformance conditions found and identify and execute opportunities for process improvement Establish clean points and maintain acceptable quality standards Demonstrate a working knowledge of vehicle audit items Supervise all major aspects of vehicle inspection and analyze data for comparison to daily vehicle audits Supervise the auditing of new production vehicles to validate quality or identify quality concerns Effective supervision of all employees as assigned Management of timesheets, performance evaluations, scheduling and time off approval for bargaining unit (UAW) employees Responsible for adherence to the Collective Bargaining Unit (UAW) contract provisions that affect area or employees under supervision Support the improvement of company-wide quality performance and achievement of quality and business metrics and best-in-class standing class standing

Created: 2026-04-01