Restaurant Supervisor

Pay: $24 per hourAt Great Wolf, the Restaurant Supervisor is critical to ensuring exceptional hospitality and is responsible for overseeing restaurant operations and personnel, scheduling employees, and assisting with restaurant operations as needed. The Supervisor coordinates the work of restaurant staff to ensure efficient operations.Essential Duties & ResponsibilitiesEnsures operational execution by communicating expectations to Lead Servers and restaurant staff to ensure restaurant operations are efficient and meet all set standardsProvides administrative support for front of house operations including; scheduling, payroll, reservations, inventory, receiving, and personnel related mattersInteracts with guests and pack members, provides feedback to staff throughout their shift to ensure quality service; works with management to investigate and resolve guest concernsAssists with the overall operation of the restaurant(s) including; Point of Sale transactions, expediting, re-stocking, quality, and staff breaks and performanceEnsures that restaurants are sanitized, cleaned, stocked, and setup correctly for opening and that they remain that way through the shiftCommunicates with fellow Supervisors through various shifts to ensure successful operations of the restaurant(s)Identify all Out of Order equipment and pass along to Manager for repairSupport management in staff performance related matters including; employee reviews, corrective action, investigations, conflict resolution, etc.Assists with the coordination and execution of birthday partiesProtects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policiesBasic Qualifications & SkillsHigh School diploma or equivalent experience1+ year previous experience in a food service team lead capacity or leadership role1+ year utilizing Point-of-Sale (POS) technologyBasic mathematical skills (addition, subtraction, multiplication, and division) as they apply to cash handlingMust be flexible regarding scheduling based on business demands, including nights, weekends, and Holidays as neededSuccessful completion of criminal background check and drug screenDesired Qualifications & TraitsPrior experience with Micros POSServe-Safe and/or TIPS certificationProven teamworkProjects professional image that inspires trust and confidenceEnthusiastic and positive energyPhysical RequirementsAble to lift up to 30 lbs.Able to bend, stretch, and twistAble to stand for long periods of timePay Rate: $ /hrAn employee’s pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf’s total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.Application Instructions:   Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf’s website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event.    Position Close Date: This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Native Americans receive preference in accordance with Tribal Law.

Created: 2026-04-01