Senior Epic Project Manager (Technical)

General NotesThe Office of Information Technology at Dell Medical School is seeking a Senior Epic Technical Project Manager.Dell Medical School is committed to revolutionizing the way people get and stay healthy. Our mission is to improve health in our community as a model for the nation by evolving new models of person-centered, multidisciplinary care that reward value; accelerating innovation and research to improve health; educating leaders who transform healthcare; and redesigning the academic health environment to better serve society. As a Senior Epic Technical Project Manager, you will play a crucial role in supporting this mission by leading critical projects that enhance our healthcare systems and services.PurposeThe Senior Epic Technical Project Manager leads complex, cross-functional technology projects that support clinical, operational, and administrative initiatives across the healthcare system. Reporting to the Director of the IT PMO or a department leader, this role collaborates closely with IT architects, clinical informatics, application analysts, cybersecurity teams, and business stakeholders to ensure timely, on-budget, and high-quality project delivery.This position manages the full project lifecycle—from initiation through implementation and operational readiness—while aligning with enterprise goals, regulatory requirements, and patient care priorities.ResponsibilitiesLeads Full Technical Project Lifecycle ManagementDefines project scope, goals, deliverables, and success metricsDevelops detailed project plans, timelines, and resource allocationsManages technical project execution, ensuring milestones are metTracks and reports on project progress, risks, and issuesFacilitates project close-out and post-implementation reviewsStakeholder Engagement and CommunicationWorks closely with clinical, operational, and IT leaders to gather requirementsFacilitates stakeholder meetings and provides status updatesAligns project goals with organizational strategy and compliance standardsManages expectations and ensures stakeholder engagementResolves conflicts and escalates issues as neededManages Technical Implementation ActivitiesCoordinates with technical teams on system design and integrationOversees vendor deliverables and third-party implementationsEnsures adherence to cybersecurity, interoperability, and data governance standardsSupports testing, validation, and go-live activitiesTroubleshoots technical issues during deploymentOversees Budget and Resource ManagementDevelops and manages project budgets and forecastsTracks expenditures and ensures cost controlAllocates internal and external resources effectivelyIdentifies resource gaps and proposes mitigation strategiesPrepares financial reports for leadershipEnsures Regulatory and Quality ComplianceEnsures projects meet regulatory standardsCoordinates with compliance and legal teams as neededDocuments project decisions and maintains audit trailsSupports internal and external auditsIntegrates quality improvement principles into project designMentors and Supports Technical Project Team MembersProvides guidance to junior project managers and analystsShares best practices and lessons learnedPromotes a culture of accountability and continuous improvementLeads project retrospectives and knowledge-sharing sessionsSupports process improvement initiativesMarginal or Periodic FunctionsParticipates in strategic planning and portfolio management sessionsConducts vendor evaluations and RFP processesSupports disaster recovery and business continuity planningAttends industry conferences and professional development eventsAssists with grant or funding proposal development for IT initiativesConducts post-project evaluations and stakeholder surveysKnowledge, Skills, and AbilitiesProject ManagementPlans, organizes, and manages resources to achieve project goals and objectivesCreates detailed work plans and timelinesAnticipates and mitigates risksDelivers projects on time and within scopeDealing with AmbiguityHandles uncertainty and makes decisions without having the full pictureMakes progress despite unclear directionAdjusts plans as new information emergesMaintains composure under pressureTechnical LearningQuickly learns technical concepts and adapts to new technologiesUnderstands system architecture and integrationApplies technical knowledge to solve problemsKeeps up with industry trendsCustomer FocusDemonstrates commitment to meeting the expectations of internal and external customersBuilds strong relationships with stakeholdersTranslates customer needs into project goalsEnsures user satisfaction post-implementationOrganizational AgilityUnderstands how to navigate formal and informal organizational channelsBuilds alliances across departmentsInfluences without authorityDrive for ResultsAchieves results and consistently meets deadlinesSets clear goals and prioritiesTracks progress and adjusts as neededHolds self and others accountableRequired QualificationsBachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field, with at least 5 years of experience managing EHR technical projects in a healthcare or enterprise IT environmentExperience with EHR systems, cloud platforms, and enterprise applications in an academic medical center settingRelevant education and experience may be substituted as appropriate.Preferred QualificationsMaster’s degree in Health Informatics, Project Management, or a related field, with at least 7 years of experience in healthcare IT project managementExperience with Epic, Cerner, or other major EHR platformsExperience as an Epic-certified application analystExperience with Agile, SAFe, or hybrid project methodologiesLicenses, Registrations, or CertificationsRequired:Project Management Professional (PMP) – PMIPreferred:Certified ScrumMaster (CSM) or SAFe AgilistITIL Foundation CertificationLean Six Sigma Green Belt or higherSalary RangeOpenWorking ConditionsStandard office environmentRepetitive use of a keyboardMay be exposed to occupational hazards such as communicable diseases, bloodborne pathogens, ionizing and non-ionizing radiation, hazardous medications, and potentially disoriented or combative patientsRequired MaterialsResume/CVThree work references with contact information (at least one from a supervisor)Letter of interestImportant for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded.  Once your job application has been submitted, you cannot make changes.Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

Created: 2026-04-01