Manager

Store Manager LoanMax Title Loans 4013 W Mercury Blvd. Hampton, VA 23666 Pay Range$18 per hour Compensation is based on experience, qualifications, and performance. Performance-based incentive opportunities may be available, but are not guaranteed. ScheduleStore Hours: Full-Time PositionMonday - Friday: 10:00 AM - 6:00 PM Rotating Saturdays: 9:00 AM - 2:00 PM ✅ Closed SundaysAbout LoanMax Title LoansLoanMax Title Loans operates nearly 1,000 locations nationwide and has served customers since 1990. We are committed to providing fast, hassle-free service with transparent terms and competitive pricing - all while delivering exceptional customer service.Position OverviewWe are seeking a results-driven Store Manager to lead daily operations at LoanMax Title Loans . This is a hands-on leadership role responsible for operational performance, team development, compliance, and delivering an outstanding customer experience.The ideal candidate thrives in a fast-paced environment, enjoys coaching others, and leads with integrity and accountability.Key ResponsibilitiesLeadership & Team Development• Recruit, train, and coach team members • Set performance expectations and monitor results • Provide ongoing feedback and development • Foster a positive, professional team cultureOperations Management• Oversee daily store operations • Ensure compliance with company policies and applicable laws • Maintain accurate documentation and reporting • Manage office organization and suppliesCustomer Service Excellence• Serve as primary point of contact for customers • Handle escalated concerns professionally • Review loan applications and vehicle evaluations • Ensure accurate processing of payments and account updatesPerformance & Sales• Drive store performance and achieve company goals • Monitor metrics and implement improvement strategies • Ensure strong customer follow-up and communicationWhat We Offer• Competitive base pay + performance incentives • 6 paid holidays • Paid vacation • Paid on-the-job training • Clear career advancement opportunities • Stable full-time schedule • Supportive team environment• Medical, dental, vision, and other voluntary benefit options available beginning on the 91st day of employment, subject to plan terms and eligibility requirementsQualifications• High school diploma or equivalent required • Previous management or supervisory experience preferred, not required • Customer service experience required • Basic computer and data entry proficiency • Ability to work scheduled rotating SaturdaysAdditional Requirements• Must be able to pass a company background screening, which may include criminal, credit, and employment verification, consistent with applicable federal and state laws.Equal Opportunity EmployerLoanMax Title Loans is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other protected characteristic in accordance with applicable law.

Created: 2026-04-02